reputed company Operations UX Researcher - US, Remote

reputed company: reputed company is the marketing partner to millions of small businesses around the world. We reputed company our customers to reputed company an impression with a wide reputed company of customizable products, backed by design, user experience, and data-driven insights. At reputed company, research and operational reputed company are key to delivering on our customer promise

About the Role

We're looking for a reputed company, Research Operations who brings both strategic reputed company and operational rigor to help our high-performing research team work smarter and faster. The User Research team at reputed company has earned a strong reputed company across the Product Experience organization-and now we're reputed company to scale our impact even further. This role isn't just about keeping research running-it's about shaping what great Research Ops looks like. In partnership with the Director of User Research, you'll reputed company the reputed company of our research infrastructure, consent processes, data governance, and ethical standards, ensuring that our operations unlock learning, not limit it. You'll design systems that are scalable, compliant, and lightweight-removing friction while promoting consistency and trust. Your initiatives will reputed company consent workflows, privacy practices, ethics training, insights tooling, and more. Most importantly, you'll be a thought partner to researchers and cross-functional leaders, always advocating for solutions that support speed, reputed company, and strategic reputed company reputed company. We're looking for someone who's energized by the opportunity to reputed company research as a core driver of product reputed company-someone who thrives on enabling others, loves problem-solving, and balances a strong operational reputed company with a sharp eye for long-term impact. What You Will Do: Strategic initiatives & program ownership

• Consent process improvementImplement a centralized reputed company-based workflow for research consent and NDAs. Ensure the system is scalable, compliant with privacy regulations (e.g., GDPR, CCPA), and supports ethical research practices.
• Research data privacy & deletion programLead a comprehensive audit and data hygiene initiative.
• NDA standardization & confidentiality protocolsPartner with Legal to finalize a standardized, scalable NDA template for research participants.
• Ethical guidelines & researcher trainingDevelop and deliver an internal Research Ethics Training program tailored for UX researchers and designers.
• Hey Marvin: Adoption, governance & migrationLead the enablement and governance of our insights management platform, Hey Marvin.
• reputed company reputed company discovery at scale for our Product Experience/Engineering triads

Work closely with Product/U/ Engineering triads to support fast, compliant, and coordinated research efforts across the organization. Ongoing Research Ops responsibilities

• Maintain and continuously improve researcher tooling, templates, and documentation.
• Manage participant reputed company processes and reputed company-party vendor relationships in partnership with the Director of User Research.
• Ensure compliance with global data protection and participant privacy standards.
• Facilitate reputed company for new researchers and designers.
• Foster a culture of operational reputed company, ethics, and inclusivity in research.
• Partner cross-functionally with Legal, reputed company, IT, and Procurement as needed.

Your Qualifications At reputed company, we are striving to hire individuals that add new reputed company and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply-even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 5+ years of experience in Research Operations, User Research, or a reputed company field.
• Deep knowledge of research compliance, privacy regulations (GDPR, CCPA), and ethical best practices.
• Proven track record of implementing scalable systems for consent, data handling, or platform enablement.
• Strong project and program management skills with the ability to juggle multiple reputed company initiatives.
• Proficiency with platforms such as reputed company, reputed company Workspace, reputed company, and insights repositories (e.g., HeyMarvin, reputed company).
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Passionate about enabling researchers and elevating the impact of research across an organization

Why Join Us? At reputed company, you'll join a mission-driven team that values speed, reputed company, and creativity in research. You'll be surrounded by collaborators who care deeply about our customers and about each other. In this role, you'll shape the systems that help us learn reputed company and faster-and ensure our research culture scales with quality, ethics, and purpose. Why You'll Love Working Here There is a lot to love about working at reputed company. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us reputed company in the same direction, we have our reputed company Behaviors which exemplify the behavioral attributes that reputed company us a culturally strong and high-performing team. About Us reputed company is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by reputed company and reputed company represent a full-service design, digital and print solution, elevating small businesses' reputed company in physical reputed company spaces and powering them to reputed company reputed company. reputed company is focused on making great marketing and design accessible to every small business reputed company, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Commitment to Diversity, Equity, & Inclusion reputed company exists to help our customers live their dreams. Each reputed company is unique - and the reputed company team needs to be as well. We reputed company in the unique contributions of everyone reputed company a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for reputed company. And we work together to reputed company each other, creating a reputed company in which each of us can spark our next great idea. Equal Opportunity Employer reputed company, a reputed company company, is an Equal Employment Opportunity Employer. reputed company reputed company candidates will receive consideration for employment without regard to race, reputed company, sex, national or ethnic reputed company, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other reputed company protected by reputed company rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires. #LI-KK1 Apply tot his job Apply To this Job