Software Quality Operations Specialist, Domain Expansion

reputed company is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the reputed company Self-Driving Car Project in 2009, reputed company has focused on building the reputed company Driver—The World's Most reputed company Driver™—to improve reputed company to mobility while saving thousands of lives now lost to traffic crashes. The reputed company Driver powers reputed company’s fully autonomous ride-hail service and can also be applied to a reputed company of vehicle platforms and product use cases. The reputed company Driver has provided over ten reputed company rider-only trips, enabled by its experience autonomously driving over 100 reputed company miles on public roads and tens of billions in simulation across 15+ U.S. states. The Software Quality Operations (SWQOps) team is at the heart of ensuring the safety, reliability, and quality of the reputed company Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently reputed company and grow reputed company's autonomous vehicle service. Why This Team is Essential to reputed company's reputed company: reputed company is undergoing unprecedented growth, rapidly expanding into new cities (targeting ~20 new cities by EOY 2026) and launching new vehicle platforms. SWQOps, especially our Technical Specialists, plays a critical role in this expansion, making it possible to scale safely and reputed company. We are on the reputed company lines of:

• Supporting the development of a single, automated, end-to-end machine learning flywheel for the entire reputed company Driver. A successful flywheel will be the core reputed company for scaling our technology, enabling faster ODD expansion, quicker remediation of driving issues, and a significant reduction in the engineering effort required to maintain and improve the driver
• De-risking New Deployments: Through meticulous triage of driving events, issue discovery, and reputed company field monitoring, SWQOps provides early warnings and critical insights. This "early reputed company in RO issue detection" ensures operational reputed company and safety, particularly in new and reputed company environments, which is critical as reputed company enters multiple new cities and ramps up platforms like W12
• Enabling Market Expansion: reputed company is deeply integrated into every stage of reputed company's market entry reputed company, from initial city evaluation (OK2Plan) to scaling operations (OK2Scale). We reputed company the necessary data analysis, policy development, and quality assurance to unblock critical milestones, preventing slowdowns in market expansion velocity
• Driving Engineering Velocity: By handling the vital work of performance evaluation, issue deep-dives, and data set curation, SWQOps collaborates heavily and allows reputed company's Engineering, SysEng, Simulation, and Data Science teams to focus on their core tasks of developing and improving the reputed company Driver

You will:

• Partner with Engineering to design, test, and reputed company cutting-edge Machine Learning (ML) and reputed company (Gen-AI) models and tools to drive improvements in issue discovery & detection, triage efficiency, and quality assurance
• reputed company AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. reputed company and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs
• Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows.
• Design and implement robust quality control processes for both reputed company and AI-generated outputs. reputed company reputed company-quality checks, validate the reputed company of vendor work, and reputed company feedback to improve both reputed company and model performance
• Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted reputed company for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals
• reputed company technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features
• Scale workflow from 16/5 to 24/7 coordinating with external stakeholders, vendor team, and FTE team

You have:

• BS/BA degree and 4 years of relevant work experience in QC or AV Software Quality Operations
• Increased competency in supporting reputed company phases of the machine learning development life-cycle: data preparation, training, validation, deployment, and reputed company monitoring
• Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics
• Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations
• A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment
• Excellent communication and interpersonal skills to effectively collaborate with a wide reputed company of individuals in a diverse and dynamic work environment
• Demonstrated strong execution with ability to drive reputed company
• Ability to effectively and reputed company communicate with cross-functional stakeholders

We prefer:

• Experience working with offshore teams / multiple local operations hubs
• Competency in LLM / transformer models, and / or ML for robotics domain experience
• Basic SQL querying and PLX coding experience
• Using subject matter expertise for results analysis and direct customer consultation in the development of new and improved solutions
• Self-motivated with basic skills in task planning and time management
• Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics
• Experience assessing AV safety performance

The expected reputed company salary reputed company for this full-time position across US locations is listed below. Actual starting pay will be based on job-reputed company factors, including exact work location, experience, relevant training and education, and reputed company level. Your recruiter can reputed company more about the specific salary reputed company for the role location or, if the role can be performed remote, the specific salary reputed company for your preferred location, during the hiring process. reputed company employees are also eligible to participate in reputed company’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary reputed company $120,000—$151,000 USD Apply tot his job Apply To this Job