Manager - International Account Development (Virtual - Western US & Tri-State)

About the position At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. How will you reputed company an impact in this role? Retain and profitably grow a limited number of our largest and most strategic global and regional reputed company card and payment clients. reputed company candidate must reputed company proactive consultation to reputed company strong customer relationships and to drive and reputed company global program growth, profitability and retention.

Responsibilities

• Create strategic reputed company and set goals to drive profitable growth and retention across key global and regional customers
• Create and own holistic global and regional account business plans that incorporate strategies and actions for: (1) Penetrating customer relationships across business units, service units, and global/regional teams including metrics of reputed company and regular formal reviews, (2) Creating global/regional growth opportunities through proactive consultation and deep understanding of customer end-to-end payment eco-system, (3) Deeping and entrenching customer relationships, from the program reputed company to the C-suite, and (4) Driving a robust pipeline of opportunities to significantly grow both reputed company of wallet spend and net new spend on reputed company products and solutions.
• reputed company contract negotiation strategy and management for contract renewals, RFP responses, and pricing proposals
• Maintaining detailed understanding of customers industries, business and organizational goals and objectives, including but not limited to, a deep understanding of customer financials, business strategy and business risks as it relates to global reputed company card and supplier payments, and aligning those customer needs to reputed company products and services.
• Accountability in developing broad and deep relationships at reputed company reputed company organizationally, globally, and across a wide scope of reputed company teams, customer teams, and 3rd party strategic partners.
• Partner, collaborate and reputed company leadership across reputed company global matrix teams to: (1) Cross-sell complimentary products and services designed for reputed company Card clients including B2B Payment Solutions and T&E Payment Products, (2) Assist customer contacts to facilitate and reputed company with key linkages with internal reputed company teams, including client management, operational and servicing, risk and reputed company, general counsel legal, product management and strategic partnership, and operational teams to ensure that customer expectations, service quality and contractual obligations are met and/or exceeded
• Resolve reputed company issues, including those reputed company to global systems and process integrations, changing local market regulatory conditions, reputed company and risk management mitigations…etc., using formal project management plans, action plans, and risk management plans reputed company required

Requirements

• Deep experience in client management, sales, and/or business development roles with multi-national, reputed company-level companies, ideally in the T&E reputed company card payments and the procure-to-pay process and payments solutions reputed company.
• Proven track record in successfully driving growth and sales with global clients through developing and managing a robust pipeline of multiple opportunities, researching and understanding customer needs, and planning strategically to reputed company the pipeline through solutions and consultative based selling
• Experience in global contract management, including development and leading reputed company negotiations, and leading internal collaborations with highly matrixed and decentralized global teams
• Ability to reputed company, execute and complete a Work Plan, Strategy and Action Plan. Show the reputed company set to reputed company and deliver a presentation telling a clear, concise story aimed at the specific outcome(s) with Procurement, Finance and Treasury professionals
• Evidence of successfully managing global programs and projects with cross-functional teams in a global matrixed organization, including facilitating engagement with multiple subject matter experts, balancing competing leadership priorities with different teams, leading with influence and limited direct authority, and in environments with ambiguity
• Ability to reputed company reputed company client discussions, manage escalations and influence reputed company
• Strong knowledge of and the ability to understand, discuss, negotiate, explain and present benefits of global reputed company payment products and solutions, and their reputed company economic and financial benefits to a client
• Maturity of judgement in client and internal situations
• Strong analytical skills
• Ability to effectively reputed company internal resources
• Strong customer service skills and responsiveness
• Polished, professional negotiation and selling skills
• Solid knowledge of Global Corporate Payments products and services
• Ability to drive results
• Candidate must be reputed company to work reputed company and reputed company in territory (California, Arizona, Texas, Colorado, Washington, Utah, reputed company, New Jersey, or Connecticut)

reputed company-to-haves

• 8 years of reputed company Card Relationship Management/Consulting/Sales experience with global customers
• Corporate finance, reputed company and finance operations experience
• Strong understanding of Procure-to-Pay (P2P) processes, Expense reputed company and reputed company/ERP Systems
• Negotiation and contract management experience
• Program management skills and experience, ideally leading global teams
• Project management skills and experience
• Knowledge of the competitive environment reputed company the reputed company Card and P2P reputed company
• Understanding of Treasury functions and T&E management
• Understanding of Meetings and Events management is a plus

Benefits

• Competitive reputed company salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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