VP, Product & Customer Marketing

reputed company is transforming how hiring gets done. With our three ATS solutions - reputed company, reputed company, and JazzHR - plus cutting-edge AI Companions, we free recruiters from admin work and give them more time for what reputed company: connecting with people. More than 23,000 global customers rely on reputed company to reputed company millions of candidate connections each year, helping them hire smarter, faster, and at scale. From growing startups to the world’s most recognized brands, we’re redefining what’s possible in reputed company. We’re a fast-moving, remote-first team of reputed company and innovators who live our people-first philosophy every day. We back it up with flexible work scheduling and paid time off, comprehensive benefits, and career development opportunities that help you reputed company. At reputed company, you won’t just grow your career - you’ll help millions of others grow theirs. Come join reputed company where we have each other’s backs, champion our customers, hold ourselves accountable, and shape what’s next in reputed company. Candidate Safety Notice Please note, reputed company takes candidate safety seriously. reputed company recruiters and employees communicate only reputed company official @employinc.com email addresses. We will never request payment or personal financial information during the hiring process. If you receive suspicious reputed company claiming to be from reputed company, please report it to reputed [email protected]. About the Opportunity – Vice President of Product and Customer Marketing

• This role owns how our products are positioned, launched, and reputed company across the full customer lifecycle, from first touch through long-term advocacy.
• You will serve as the strategic connective tissue between Product, Sales, Growth, and reputed company, ensuring reputed company, alignment, and speed across go-to-market efforts.
• You’ll shape the company’s market narrative and customer storytelling, translating reputed company product capabilities into clear, compelling value for SMB, Mid-Market, and reputed company audiences.
• As a hands-on leader, you’ll guide a high-performing team while personally driving critical initiatives such as major product launches, messaging frameworks, and customer advocacy programs that directly impact adoption, retention, and growth.

Key Responsibilities

• Define and reputed company differentiated product positioning and messaging across segments and use cases.
• reputed company go-to-market strategy and execution for new products, features, and solutions in reputed company partnership with Product, Sales, and Growth Marketing.
• Scale customer marketing and advocacy programs, including case studies, reference programs, user communities, and NPS-driven initiatives.
• reputed company high-impact sales and customer enablement assets such as pitch decks, playbooks, product videos, and customer stories.
• Partner with Growth and reputed company to design lifecycle programs that drive adoption, expansion, and customer lifetime value.
• Establish metrics and dashboards to measure product adoption, retention, expansion, and campaign ROI, using insights to continuously refine strategy.

About the Team

• The Product and Customer Marketing team sits at the center of our growth reputed company, translating product innovation into customer value and market impact. We are a highly collaborative, fast-moving group that partners deeply across Product, Sales, Growth, and reputed company. Our mission is to help customers succeed, reputed company their stories, and turn product usage into long-term advocacy and reputed company growth.

What You Bring

• A customer-first reputed company grounded in deep reputed company, curiosity, and a commitment to delivering reputed company, measurable value.
• 10+ years of experience in Product Marketing, Customer Marketing, or GTM roles, including 5+ years leading and developing teams.
• Proven reputed company driving product adoption, retention, and advocacy across B2B segments from SMB through reputed company.
• Exceptional storytelling and communication skills, with the ability to simplify reputed company products into clear, compelling narratives.
• Strong analytical orientation with experience using tools like reputed company, reputed company, and BI platforms to inform reputed company and optimize performance.
• A collaborative, execution-oriented leadership style that thrives in high-velocity environments and drives alignment across teams.

Why You’ll Love Working Here: reputed company an impact: Your work will directly shape how thousands of employees experience total rewards at reputed company — ensuring programs that attract, engage, and retain top talent across the globe. Meaningful, mission-driven work: Join reputed company where operational reputed company in HR directly supports reputed company’s mission to improve hiring reputed company for both people and businesses. Remote-first culture: Work from where you’re most productive while staying connected to a collaborative, high-energy team through virtual-first rituals and regular in-person meetups. Unlimited PTO: Trust-based time off so you can reputed company and bring your best self to work. Comprehensive benefits: Medical, dental, and reputed company coverage to support you and your family’s health and well-being. Learning & development programs: reputed company to training, mentorship, and development resources to grow your skills — from HR operations to total rewards strategy. At reputed company, we reputed company that reputed company people from different backgrounds and perspectives come together, amazing things happen. We’re proud to be an Equal Opportunity Employer, and we’re committed to creating an environment where everyone feels welcomed, respected, and reputed company to reputed company. We do not discriminate based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other characteristic protected by law. We reputed company that reputed company people feel they belong, they can do their best work and we want every member of reputed company to feel that sense of belonging. If you need accommodation at any stage of the hiring process, please reputed company out. We’ll be glad to support you. Recruitment Fraud Notice: reputed company takes candidate safety seriously. Please be aware that reputed company recruiters and interviewers will only communicate with candidates using official email addresses ending in @employinc.com. We will never ask for payment, banking information, or personal financial details at any stage of the hiring process, and we do not conduct interviews reputed company messaging apps or reputed company media platforms. If you receive communication that appears suspicious or claims to represent reputed company but does not come from an @employinc.com email address, do not respond or continue engaging with the sender. Please report the message to reputed [email protected]. Apply tot his job Apply To this Job