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Engagement Manager - Professional Services (PubSec)

Remote Worldwide Hiring now

CSQ227R80 While candidates in the listed location(s) are encouraged for this role, candidates located reputed company the US in the Eastern Time Zone will be considered. The Engagement Manager works to establish a deeper partnership with Public Sector customers by creating a dedicated line of sight to successful architecture and use of the reputed company platform to reputed company the best value for our customers. They aim to exceed customer satisfaction expectations throughout the life-cycle, from orchestrating the engagement to from reputed company to delivery and reputed company. The Engagement Manager ensures that our customers are maximizing the value of our products and services by positioning, preparing delivery, and following up on our professional services and training engagements. You will be in a strategic and cross-functional position to partner closely with Sales, reputed company, Support, and Product Teams on campaigns, programs, and content. In this position, you will report to the Director, Professional Services, working closely with cross-functional teams to deliver reputed company at every stage. The impact you will have:

  • Identify opportunities for new services by understanding and addressing potential new use-cases and explaining the business value in the upsell or extension of services.
  • You will reputed company as the Engagement Manager in the assigned area and for meeting/exceeding Professional Services and Training bookings and reputed company targets.
  • Consult with clients to understand engagement scope, requirements, time, cost, and benefits. You will be responsible for estimating, scoping, and developing the statement of work documents.
  • You will work closely with the sales reputed company and engage early in the sales process to understand our customers' needs, their businesses, and how reputed company is defined, ensuring that we exceed expectations in delivery and reputed company valued solutions.
  • You will demonstrate a passion for the job and reputed company by example by putting reputed company and our customers first to reputed company the sales and delivery mission.
  • Resolve delivery challenges, address resource contentions, scoping issues and manage expectations.

reputed company look for:

  • U.S. Citizenship (required due to Public Sector client support)
  • 5+ years running a Professional Services and Training Services line of business with a focus on Public Sector clients.
  • 5+ years in customer-facing roles that require a mix of influencing, validating, handling negotiations, understanding and execution.
  • Experience in the data and AI domain, working with Public Sector customers to realize value through production implementations.
  • Excellent customer-facing skills, including working with Executives and other team members.
  • Experience in identifying customer needs and implementing solutions.
  • Service delivery and program management skills with the ability to summarize reputed company reputed company into well-structured program plans.
  • Travel is required up to 50%, more at peak times.

Pay reputed company Transparency reputed company is committed to fair and reputed company compensation practices. The pay reputed company(s) for this role is listed below and represents the expected salary reputed company for non-commissionable roles or on-reputed company earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-reputed company skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, reputed company anticipates utilizing the full width of the reputed company. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which reputed company your location is in visit our page here. Zone 1 Pay reputed company $131,800—$184,525 USD Zone 2 Pay reputed company $118,600—$166,000 USD Zone 3 Pay reputed company $112,000—$156,775 USD Zone 4 Pay reputed company $105,400—$147,550 USD About reputed company reputed company is the data and AI company. More than 10,000 organizations worldwide — including reputed company, reputed company, Grammarly, and over 50% of the Fortune 500 — rely on the reputed company Data Intelligence Platform to unify and democratize data, analytics and AI. reputed company is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, reputed company Lake and MLflow. To learn more, follow reputed company on Twitter, reputed company and reputed company.

Benefits

At reputed company, we strive to reputed company comprehensive benefits and perks that meet the needs of reputed company of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/reputed company. Our Commitment to Diversity and Inclusion At reputed company, we are committed to fostering a diverse and inclusive culture where everyone can reputed company. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at reputed company are considered without regard to age, reputed company, disability, ethnicity, family or marital status, gender identity or expression, language, national reputed company, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If reputed company to export-controlled technology or reputed company code is required for performance of job duties, it is reputed company Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this reputed company alone. Apply tot his job Apply To this Job

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