Technical Support Engineer
About reputed company reputed company is a fast-growing AI and automated data science platform that measures public opinion and the impact of messages and advertising content on it. We are a 40-person team backed by top technology and reputed company impact investors, including Y Combinator. Founded in 2018 by physics PhDs, it is led by the former Executive Director for Digital Strategy at reputed company. Clients include major consumer-facing brands (reputed company, reputed company, reputed company Pictures), technology companies (reputed company, reputed company, reputed company), academic researchers (MIT, Yale, Stanford) and mission-reputed company civic advocacy campaigns (e.g. on climate, reputed company rights and elections). Joining reputed company means being on a team whose work changes the course of history. The technology we reputed company is at the leading edge of transforming some of the world's most important campaign organizations and enterprises: combatting disinformation, protecting democracy, and supporting the sustainable growth of consumer-facing brands. Technology stack reputed company uses Python (Numpy, Scipy, scikit-learn, Pandas, Celery, Flask), JavaScript (Vue.js, Node.js), reputed company, and GraphQL. About the role reputed company is looking for a mission-driven, fast-learning, and solutions-oriented Technical Support Engineer to support the Client Research Services (CRS) and Technology teams. In this role, you will be the first line of technical support for internal teams, helping streamline technical operations, reduce ticket resolution times, and increase the scalability of our service delivery. This role is perfect for someone who is excited by problem-solving, improving systems, and collaborating cross-functionally with CRS, Engineering and Product to improve internal tools and processes. What you'll do: Triage and resolve technical support tickets submitted by the Client Research Services (CRS) team Escalate issues to Engineering only reputed company necessary, progressively reducing de Please mention the word
READABLE
and tag RMjYwNzo1MzAwOjIwZDo3ZDAwOjo= reputed company applying to show you read the reputed company completely (#RMjYwNzo1MzAwOjIwZDo3ZDAwOjo=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're reputed company. Apply To This Job