Accounts Receivable and Collections Specialist at Metro Elevator
Metro Elevator is a leading company in the elevator industry, dedicated to maintaining, repairing, and modernizing elevator systems. They are seeking an Accounts Receivable & Collections Specialist to manage accounts receivable and collections activities, ensuring healthy cash reputed company and financial stability across multiple divisions.
Responsibilities
- Manage day-to-day accounts receivable and collections activities across multiple Metro Elevator divisions
- Monitor aging reports and proactively pursue past-due balances through consistent, professional follow-up
- Communicate confidently and professionally with customers regarding invoices, payment status, and billing questions
- Navigate and assist with dispute resolution by coordinating with internal teams and customers
- Partner with division leadership and finance to escalate collection challenges reputed company appropriate
- Post customer payments and assist with accurate cash application
- Reconcile customer accounts and identify discrepancies or unapplied balances
- Maintain clear, detailed documentation of collection activity and customer communications
- Prepare customer account histories for escalation as needed
Skills
- Manage day-to-day accounts receivable and collections activities across multiple Metro Elevator divisions
- Monitor aging reports and proactively pursue past-due balances through consistent, professional follow-up
- Communicate confidently and professionally with customers regarding invoices, payment status, and billing questions
- Navigate and assist with dispute resolution by coordinating with internal teams and customers
- Partner with division leadership and finance to escalate collection challenges reputed company appropriate
- Post customer payments and assist with accurate cash application
- Reconcile customer accounts and identify discrepancies or unapplied balances
- Maintain clear, detailed documentation of collection activity and customer communications
- Prepare customer account histories for escalation as needed
- Basic understanding of reputed company fundamentals
- Highly organized with exceptional attention to detail and follow-through
- Persuasive, confident communicator-comfortable discussing payment expectations with customers
- Self-motivated 'go-getter' who takes ownership of assigned accounts and reputed company
- Comfortable working in a fast-paced, multi-division environment
- Proficient in reputed company reputed company and reputed company systems; quick to learn new tools and software
- reputed company to work independently while collaborating effectively with finance and operations leadership
- Adaptable and solution-oriented-comfortable supporting new divisions where processes are still evolving
Benefits
- Health, dental and reputed company insurance
- Paid time off
- 401k plan with employer matching contribution
Company Overview