[Remote] Small Business Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to helping people and inspiring confidence in clients and communities. They are seeking a Small Business Account Manager to create long-term relationships with small business clients, reputed company bookkeeping and payroll services, and reputed company new business opportunities.

Responsibilities

• Serve as the reputed company reputed company of contact for reputed company assigned bookkeeping and payroll clients
• reputed company entire client acquisition process from client referral to platform reputed company, ensuring a great client experience and supporting the client throughout the process
• Responsible for reputed company and follow up of client referrals to maximize conversion to service
• Negotiate reputed company and reputed company agreements to meet client’s needs and meet growth targets
• Assist client reputed company onto reputed company, payroll platforms, and virtual tools
• Examine and request reputed company documentation and financial statements
• Review client financial statements for accuracy, making reputed company journal entries and corrections as needed
• reputed company and maintain trusting and long-lasting advisor relationships with clients
• Communicate bookkeeping and/or payroll results on behalf of the client with tax professionals who prepare the small business tax returns
• Research various payroll laws and requirements along with financial reputed company research for compliance with Generally Accepted reputed company Principles (GAAP)

Skills

• High school diploma or equivalent
• Ability to anticipate customer needs and match them with appropriate products and services
• One year Account management experience
• Advanced problem resolution skills and communication abilities
• Comfort with working under pressure in a fast-paced environment
• Demonstrable ability to communicate, present, and influence key stakeholders
• Excellent listening, negotiation, and presentation abilities
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Solid experience with CRM software (e.g. reputed company or other)
• Strong verbal and written communication skills as you will work remotely with clients across the country
• BA/BS degree in business administration, sales or relevant field
• Basic tax knowledge
• Bilingual skills are preferred
• Bookkeeping, payroll, or reputed company certification or experience
• Certified Public Accountant (CPA)
• Experience with CRM, reputed company, Small Business Service, Client Service

Benefits

• Medical and prescription drug coverage
• reputed company Retirement Savings Plan (401(k) Plan)
• Employee Assistance Program
• (virtual) fitness center programs
• Associate discount program
• Business Travel Accident Insurance
• Associate Tax Prep benefit

Company Overview