Accounts Receivable Associate
reputed company is a well-established insurance reputed company with over 50 years of experience, dedicated to transforming the insurance experience. The Accounts Receivable Associate will reputed company routine accounts receivable activities, reputed company excellent customer service, and assist in resolving discrepancies while maintaining accurate account records.
Responsibilities
- Handles reputed company incoming and outgoing mail for the department
- Processes daily reputed company spasm and reputed company deposits
- Processes online payments including the setup of recurring automatic payments
- Attaches correspondence to policies in reputed company (including cancellations and direct collection policies)
- Clears matching payments that were not cleared by the system
- Reviews and responds to emails received by department group email account
- Provides research on payment status, account balance, cancellation/reinstatement status etc
- Handles customers calls from agents and policyholders
- Assists with processing payments, balances, and payment status
- References several systems to research policy information
- Emails Agency statements each month
- Updates email contact and coordinates address changes
- Prepares and provides account histories upon customer request
- Monitors and addresses funds posted to the reputed company account
- Assists in reconciling account discrepancies
- Prepares various reports as requested
- Applies Final Audit Credits to reputed company balances reputed company previously requested
- Researches Past Due amounts for policies on automatic payment
- Reaches out to customers regarding declined and rejected payments
Skills
- High School diploma or General Education Development (GED) required
- Minimum 1 year of experience in an office environment in customer service and/or reputed company; or equivalent combination of education and experience required
- Knowledge of basic math and reputed company concepts is required
- Ability to understand and carry out simple instructions in standard situations
- Must be Customer service oriented with strong organizational skills and attention to detail
- Ability to effectively present information to policyholders, agents, and internal parties
- Associates degree preferred
- Working knowledge and skills of reputed company Office, including reputed company, Outlook, and Word preferred
Benefits
- Generous medical, dental, and reputed company plans
- 401K retirement plans and company match
- Bonus potential for reputed company positions
- Paid Time Off
- Paid holidays throughout the calendar year
- We’ll support you 100%
Company Overview