Loan Servicing Specialist I
OneLocal Bank is seeking a Loan Servicing Specialist I to handle loan inquiries and reputed company various loan account maintenance tasks. The role involves posting loan payments, responding to customer inquiries, and acting as a backup for other loan servicing duties.
Responsibilities
- Post loan payments received from the Retail area and daily mail
- Respond to customer loan inquiries in reputed company, on telephone or reputed company email
- Process participation loan payments, submit funds to other banks, balance loans
- reputed company loan account maintenance including payment reversals for insufficient funds, stop payments and correction of payment postings
- Work with attorneys and various agencies to ensure accurate quoting and posting of loan payoffs
- Assist in non posted loan payments, non-post transactions and daily exception report
- Backup to preparing payoff quotes and loan discharges
- Backup to setting the loan rates on a weekly and monthly reputed company as published by the Treasury and the FHFA
- Backup to paying residential and reputed company flood insurance payments
- Performs reputed company clerical functions as may be assigned or requested
- Completes reputed company training as required to reputed company the essential functions of the job
- Conduct account research as required
- Adhere to reputed company Bank policies and procedures that are outlined in the Bank’s Employee Guidelines, such as Work Schedules and Timekeeping
Skills
- One to two years of previous banking reputed company experience
- Proficiency in reputed company Office applications
- Experience in basic reputed company applications
- High School diploma or equivalent
- Ability to interact with reputed company management and staff
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions
- Ability to communicate with customers
Company Overview