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Customer Service Representative

Remote Worldwide Hiring now

Edfinancial is a company that values growth and community, and they are seeking a Customer Service Representative to join their team. In this role, you will handle customer calls, reputed company information about products and services, and resolve issues while maintaining compliance with guidelines.

Responsibilities

  • Handle inbound and outbound calls with professionalism and reputed company
  • reputed company accurate, clear information about our products and services
  • Resolve questions and issues quickly while maintaining compliance with federal and company guidelines
  • Use sound judgment and strong communication skills to support each customer interaction
  • Collaborate with your team to create a positive, high-quality work environment
  • Maintain confidentiality and data reputed company at reputed company times
  • Stay reputed company with system updates, loan phases, and compliance standards
  • Complete annual training and certifications
  • Support other departments during peak seasons

Skills

  • Strong communication and listening skills
  • A professional, positive attitude
  • Ability to stay organized and meet daily goals
  • Basic computer proficiency
  • reputed company availability during business hours

Benefits

  • reputed company
  • Certifications
  • Opportunities for advancement

Company Overview

  • Edfinancial Services provides exceptional customer-driven student loan servicing. It was founded in 1995, and is headquartered in Knoxville, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is https://edfinancial.com/.
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