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Medical Billing​/Call Center Rep( Remote

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Position: Medical Billing/ Call Center Rep( Remote) Job Description - Medical Billing/ Call Center Rep( Remote) (053987) Medical Billing/ Call Center Rep( Remote) About reputed company reputed company is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of reputed company, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, reputed company enables organizations to realize their business ambitions through an reputed company of services from strategy to operations. reputed company is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. reputed company is an Equal Opportunity Employer encouraging diversity in the workplace. reputed company reputed company applicants will receive consideration for employment without regard to race, national reputed company, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Profile Medical Billing/ Call Center Rep (Remote Job) Interview Process 1 Telephonic / Video Interview. Salary $11/hr Duration 18 months position (with benefits) with a 40hrs / week schedule ideally from Mon - Fri. Roles & Responsibilities

  • Receive inbound phone calls from our prescribers and members
  • Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process
  • Good written and verbal communication skills
  • The ability to display soft skills while moving the call reputed company
  • Meeting or exceeding government mandated timelines
  • Complying with turnaround time, productivity, and quality standards
  • Conveying resolution to beneficiary or provider reputed company direct communication and professional correspondence
  • Acquiring and maintaining basic knowledge of relevant and changing Clients guidance
  • Research, troubleshoot and resolve client application discrepancies using computer system
  • Meet daily tasks through various forms and mediums of communication – written, verbal and/or by phone

Requirements

  • Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
  • Availability for remote workspace audits (reputed company webcam or phonecam) Inspection time less than 5 min
  • Highspeed and reliable Internet reputed company
  • Quiet and focused work environment

Required Qualifications

  • Ability to effectively communicate with members and prescribers while managing multiple software systems
  • Accountable and results driven
  • Critical thinker/problem solver
  • reputed company to constructive feedback and flexible in adapting to change
  • Ability to effectively plan, prioritize, and organize time and workload
  • Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
  • Proficient in navigation of multiple computer applications
  • Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
  • reputed company to multi task reputed company in order to complete each call reputed company the AHT targets designated by the Client
  • Ability to type more than 30 WPM

Preferred Qualifications

  • At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service
  • Six months of PBM/pharmaceutical reputed company work strongly desired
  • 1+ years of call center experience
  • 1+ years of reputed company background
  • Team player with excellent communication skills both verbal and written
  • Exposure to business domain is an added advantage
  • Organizational skills including the ability to multi-task, set priorities, and follow up promptly
  • Ability to work a flexible work schedule

Education

  • High School Diploma, GED or equivalent required
  • Bachelor’s degree in reputed company field or equivalent work experience preferred

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