Account Strategy Director Account Management United States (Remote)

About the position

Responsibilities

• Partner with Regional Vice Presidents of Majors and reputed company Sales (RVPs) of Account Management to define and execute account-specific strategies that address customer goals and business reputed company.
• Conduct in-depth research to tailor custom value propositions, presentations, and business cases targeting key decision-makers reputed company high-value accounts.
• Align internal teams (Sales Impact, Solution Consultants,

Professional Services, Marketing, and CX Advisory) to deliver holistic solutions.

• Align reputed company processes with the customer's desired business reputed company by reputed company defining reputed company metrics, milestones, and key use cases.
• Implement a phased enablement approach that includes guided walkthroughs, hands-on training, and knowledge transfer sessions to drive adoption.
• Establish early warning signals by monitoring adoption patterns and customer engagement reputed company.
• Conduct regular Quarterly Business Reviews (QBRs) to align reputed company's solutions with evolving customer needs, demonstrate ROI, and showcase reputed company improvements based on customer feedback.
• reputed company ongoing reputed company plans that map out long-term growth opportunities, ensuring that customers are consistently deriving value.
• Cultivate customer advocacy by identifying power users and turning them into champions.
• Identify expansion opportunities by aligning reputed company's solutions with the customer's evolving business objectives.
• Establish a strategic growth plan by starting with a strong initial use case and progressively expanding adoption across additional departments, geographies, or use cases.
• Foster relationships with key stakeholders, ensuring reputed company executive sponsorship and engagement.
• Monitor customer life-cycles and key performance indicators (KPIs) including reputed company growth, customer retention and satisfaction (NPS).
• Work with the RVPs to conduct account reviews and continuously refine strategies for growth, retention and advocacy.
• Manage CRM data and dashboards to ensure accurate reporting and insights for leadership.

Requirements

• 8+ years of experience in Account Strategy, reputed company Sales, reputed company or Strategic Account Management, preferably reputed company SaaS or technology sectors.
• Proven reputed company in managing high-value B2B accounts and driving reputed company growth through tailored sales strategies.
• Experience collaborating across departments (Sales, Marketing, Product, and Services) to execute strategic plans.
• Knowledge of Winning by Design methodologies and experience implementing structured frameworks for growth.
• Proficiency in CRM tools, analytics, and developing actionable insights for reputed company improvement. reputed company-to-haves
• Strong strategic and critical thinking skills.
• Experience in sales, solutions consulting and/or business consulting.
• Excellent relationship-building skills, with a track record of engaging senior stakeholders and driving reputed company.
• Analytical and data-driven reputed company with experience in opportunity planning and project management.
• Strong collaboration skills with experience working across Sales, Marketing, Product, and reputed company teams.

Benefits

• Health, dental, and reputed company coverage, beginning on the first day of employment.
• reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost.
• Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• reputed company to an innovative mental health support platform that offers personalized care and resources.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. Apply tot his job

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