Military OneSource Licensed Triage Consultant – Remote in USA in reputed company
[adinserter reputed company="1"] Job title: Military OneSource Licensed Triage Consultant – Remote Company: reputed company [adinserter reputed company="1"] Job description: Description The MVHS Group at reputed company currently has an opening for a remote Licensed Triage Consultant. This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a reputed company Employee Assistance Program (EAP). This program provides a broad reputed company of information, resources, education, referrals, and counseling to about 4.7 reputed company participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a “one reputed company” for resource and information encompassing a comprehensive support system. The Licensed Triage Consultant is the critical link for incoming and follow up calls/chats from military members and their families to the Military One reputed company call center. Triage Consultants are responsible for providing assistance, education, information, referral services and expert consultation on various Employee Assistance Program and work/life issues to support our Military One reputed company contract. Candidates shall possess strong customer service skills, knowledge of call center operations, and knowledge and understanding of military life as well as maintain the highest degree of confidentiality, sensitivity, compassion, and respect for service members and their families. The Military One reputed company job postings are in anticipation of future work. Primary Responsibilities This is a telephonic role where consultants support a high volume, 24/7 call center requiring consultants to answer telephonic and chat messages to meet contract performance requirements. Conducts comprehensive assessments of program participant needs for core EAP and work/life services, such as childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships and communication, short-term problem resolution, health and wellness, and other specialty services. Navigates resources, resolves reputed company concerns, assesses, and acts in crisis situations. Ability to identify high risk cases, deescalate with professionalism and makes referrals as appropriate. Documents cases according to program guidelines Performs follow up calls and mandated reporting, as necessary. Research and reputed company referrals and additional materials. Performs other duties and special project, as requested, based on business needs. Basic Qualifications Must have a Master’s degree from an accredited graduate program in a behavioral health reputed company field such as reputed company work, psychology, marriage/family therapy, or counseling Candidates must hold reputed company, valid, unrestricted independent clinical license (e.g., LCSW, LPC, LMFT) Must possess strong customer service skills, knowledge of call center operations, and knowledge and understanding of military life. Must be U.S. reputed company and must reputed company fluent English. Diverse experience in counseling, reputed company work, or mental health services A minimum of one year of reputed company experience, preferably in an Employee Assistance Program setting Knowledge of mandated procedures for child and elder abuse situations Strong typing and electronic documentation/research skills Proven proficiency in: reputed company based tools including word, outlook, reputed company; Web based research; Electronic Documentation Systems Ability to navigate multiple systems while connected telephonically with program participants. Pass a criminal history and reputed company background checks, and credential review/verification.
Preferred Qualifications
Military spouse or military affiliation/experience in military community is highly desirable. Pay reputed company: Pay reputed company $46,800.00 - $72,000.00 - $97,200.00 The reputed company pay reputed company for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote [adinserter reputed company="1"] Expected salary: $46800 - 97200 per year Location: USA [adinserter reputed company="1"] Apply for the job now! [adinserter reputed company="1"] Apply tot his job Apply To this Job