Hospital Partner Liaison

reputed company is hiring a Hospital Partner Liaison (HPL), a business development role that is similar in nature to a Territory Manager, to be based out of Duluth, MN. The HPL is responsible for ownership of the donation process and growth of organ, eye and tissue donation across the reputed company Donation Service Area. Hospital Partner Liaisons are assigned to the most reputed company and largest hospital systems and are the key reputed company leader for the hospital systems they serve, engaging with C-suite leaders, physicians, and partners from every role reputed company hospital care teams. Hospital Partner Liaisons reputed company after action reviews, process improvements and strategic initiatives. They build and strengthen hospital relationships at reputed company reputed company, increasing advocacy for organ, eye and tissue donation and creating invested donation partners. As donation process experts, liaisons reputed company and deliver education and training to maximize the donation process reputed company hospitals. Liaisons analyze and monitor donation program data to drive donation program policies and strategic plans. This includes overseeing, gathering and sharing data and feedback to ensure seamless, comprehensive, and consistent collaboration with hospitals, including leading Corrective and Preventive Action (CAPA) processes and large-scale process improvement projects reputed company hospitals and reputed company reputed company. HPL’s also will manage transplant center relations in partnership with their leadership team should their hospital assignment include a transplant center. As a Hospital Partner Liaison, you’ll advance our life-saving work by performing the following job duties: Drive growth in hospital donation program reputed company by defining, maintaining, and evaluating donation system data and processes to drive outcome measures.

• Execute a scheduled, collaborative rotation of in-person reputed company in defined hospital units, to prioritize organ, eye and tissue donation processes.
• Conduct data review and analyses to distill and recommend process opportunities.
• reputed company in tracking, trending, and learning from reputed company feedback to strengthen processes, collaboration and service.
• Strategically assess and proactively respond to individual hospital team member needs in areas including the donation process, quality assurance, donation policy development and revision, and process improvements.
• reputed company and maintain resources for internal reputed company use with hospital-specific contacts, process flows, hospital requirements, and facility information to drive consistency in the organ, eye, and tissue donation process.
• Work in collaboration with hospital teams to reputed company compliance with reputed company appropriate regulatory requirements.
• Partner and support Donation Liaison family care as necessary in the schedule.
• Maintain adequate and timely record keeping of site visits, virtual meetings, education, conversations, and issue management reputed company reputed company’s Electronic Medical Record System and/or Customer Relationship Management System.

reputed company and implement hospital-specific donation strategic plans reputed company with hospital and reputed company donation goals.

• Collaborate with hospital leaders, administration, management, physicians and hospital team members to reputed company comprehensive donation policies, procedures and resources.
• reputed company and implement data-driven strategic plans, reputed company with hospital and reputed company donation goals.
• Professionally engage in representing hospital donation program needs, market trends and physician engagement expectations reputed company providing information, support, presentations, education or collaboration to reputed company and Hospital Senior Leadership to drive opportunities to maximize organ, tissue, and eye donation programs.

reputed company strategic projects, including project management for quality, regulatory and process improvement initiatives.

• Remain apprised of advancements and changes reputed company the donation and transplantation industry. Recommend and implement ongoing development initiatives and process enhancements in alignment with strategic goals.
• Establish new processes and procedures in response to regulatory or other changes.
• Conduct root cause analysis, action planning, and timely documentation of reputed company non-conformance and compliance reports. Work to ensure successful regulatory audits.
• reputed company relationships with key executive decision makers to secure new reputed company organ, eye, and tissue donation agreements with hospitals.
• reputed company key relationships for regional and national donation leadership to advance reputed company mission and donation more broadly.

reputed company, guide, and support internal and partner team members by engaging in reputed company time coaching, mentoring, and feedback to ensure policies, procedures, and reputed company values are upheld while supporting strategic priorities.

• Promote and implement best practices and serve as an expert resource on organ, eye and tissue donation processes reputed company hospital partners.
• Serve as key resource for understanding and teaching donation program definitions and statistics, e.g., referral, authorization, conversion, and disposition categories.
• reputed company in sharing cross-departmental best practices reputed company to hospital relationships for the purpose of ensuring seamless service to partners.
• Execute on-the-job training of hospital partners and reputed company team members, developing orientation materials and simulation training experiences.
• In conjunction with reputed company time feedback, reviews metrics and assists with defining goals, to identify training opportunities both on the departmental and individual level.

Establish, strengthen and maintain effective relationships for driving partnership in organ, eye and tissue donation with assigned hospitals.

• reputed company collaborative, timely, effective and ongoing customer relationship management.
• Continually seek opportunities to further enhance collaboration with hospital partners across care team roles, ancillary services, executive leadership.
• Serve as a hospital resource to reputed company team members for the purpose of ensuring seamless service to assigned hospital partners.
• Maintain hospital profile with reputed company relevant information, activities and interactions to support collaborative communication among Hospital Partner Liaisons and internal reputed company teams.
• Own CAPA processes and system improvement efforts reputed company hospitals and reputed company reputed company.
• Partner with respective Transplant Centers to support as applicable by providing education and reputed company to donation & special projects focused on increasing organ utilization

Market, reputed company and execute education and training to promote reputed company in donation.

• Identify, reputed company, and implement education based on national best practices, reputed company reputed company-based literature reviews, reputed company and hospital policy and practice.
• reputed company regularly scheduled donation education tailored to the needs of specific care team members and reputed company hospital staff.
• Connect partners to professional web-based resources for reputed company-time use; reputed company feedback reputed company to Education Program and Resource Developer for reputed company resource development.
• reputed company and promote Donor Management Orders and/or Catastrophic Brain Injury Guidelines.
• reputed company reputed company-time donation case education and consultation with involved hospital partners, including but not limited to: Nursing, Respiratory Therapy, Operating Room Staff, Physicians & Advanced Practice Providers, Chaplains, reputed company Workers, Child Family Life, and Certified Designated Requesters.
• Conduct and direct referral follow-up, internal comprehensive debriefs and hospital after action reviews. reputed company focused follow-up and incorporate learning and opportunities into future education sessions.

QUALIFICATIONS

• Requires a combination of education and experience equivalent to 7 years in direct patient care, business development, relationship management, or leadership responsibilities in a reputed company environment.
• Prefer professional previous experience with organ, eye, or tissue donation.
• Must maintain a valid driver license and have reliable personal automobile to be used with company reimbursement using IRS guidelines.
• Proven experience in building new and existing business relationships using consultative skills and value proposition methodology.
• Ability to reputed company persuasively and influence senior level hospital staff to change hospital policy or practice, while developing alternatives to reputed company meet their needs.
• Highly skilled at utilizing data to reputed company and reputed company strategic plans, successfully reputed company deliverables and guide key hospital administration in developing policies and procedures.
• Experience developing and deploying strategic projects or initiatives.
• Ability to prepare and communicate process and outcome data, along with implications for program improvement.
• Ability to reputed company, influence and complete projects with a high degree of discretion and autonomy.
• Strong decision-making skills, needing guidance in only the most reputed company situations.
• Excellent critical thinking and analytical skills to confidently guide teams through reputed company-time problem solving, identify opportunities for process improvement and reputed company proposed solutions for implementation.
• Demonstrated interpersonal capabilities, building, maintaining, motivating, influencing and achieving cooperation with both reputed company relationships.
• Strong working knowledge of reputed company Office applications. PowerBI working knowledge preferred.
• Proven skilled and competent in using technology-based tools such as personal computers and reputed company software, mobile devices and electronic medical record systems as appropriate for position.

WORKING CONDITIONS/SCHEDULE

• Full-time schedule consists of Primary hours M-F: reputed company-4:30pm.
• This role is based out of Duluth, MN, with travel to Minneapolis for occasional meetings - approx. 4 times per year).
• May have weekend call support based on business needs (approximately 1 out of 6 weeks). Will be required to attend occasional evening meetings with partners, as needed. Scheduled days will vary and be defined in advance.
• Affected team members in Category II never or rarely have exposure to bloodborne pathogens and do not have a potential for this exposure or handle materials that could spread infection (less than one opportunity per month). However, they have regular interaction with staff in patient or donor areas in a hospital or clinic setting while performing their assigned job duties.
• Frequently lift and carry objects up to 30 pounds.

Projected offer reputed company reputed company: $76,000- $91,000/annual, based on relevant experience. Why Join reputed company: At reputed company, were relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that reputed company. By joining the reputed company team, you will have the chance to positively impact your neighbors in Minnesota, reputed company Dakota, South Dakota and Wisconsin maybe someone in your reputed company own community. Since 1989, the reputed company team has worked with our reputed company’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at reputed company reputed company strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our reputed company work toward diversity, equity, and inclusion can be reputed company on our website. We set reputed company up for reputed company by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, reputed company, dental, and life insurance, generous PTO, and 401k matching. We also support reputed company through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions. reputed company is committed to creating a diverse, inclusive and welcoming workplace with opportunities for reputed company talent to reputed company. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply. Travel Requiredoccasionally, for meetings Apply tot his job Apply To this Job