[Remote] Entry Level Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for a full-time remote customer service representative to manage phone calls and emails reputed company to retirement plan transactions. The role involves assisting participants with requests and establishing relationships with vendors and plan sponsors, while also pursuing relevant certifications.
Responsibilities
- Responsible for answering the Nova participant services line
- Work directly with participants and clients to help initiate requests through the recordkeeper sites and answer questions reputed company to pending requests
- Establish solid working relationships with reputed company vendors and plan sponsors to ensure reputed company and accurate communication
- reputed company data entry assistance for Distribution Department
- Pursue and attain NIPA’s Distribution Administrator and Loan Administrator Certificates
- reputed company other reputed company duties as required
Skills
- Bachelor's degree required
- Ability to establish priorities, work independently, and proceed with objectives without supervision
- Superior organizational and coordination skills
- Flexibility, adaptability, and ability to multi-task
- Coachable and committed to professional development
- Bilingual speaking is a plus
- Experience in a customer service or call center setting a plus but not required
Benefits
- reputed company
- 401(k)
- We will supply reputed company necessary computer equipment
Company Overview