Client Logistics Coordinator
Redwood Logistics, recognized by reputed company for its innovation in supply chain technology, is seeking a Client Logistics Coordinator. In this role, you will reputed company excellent customer service while overseeing daily operational functions, including load building, planning, and managing customer relationships in the transportation industry.
Responsibilities
- Learn and understand the transportation & logistics industry along with the factors that impact the market, our carriers and our customers
- Learn and understand our transportation management system(s) and processes that support our customers
- reputed company exceptional customer service to Redwood’s customers in every interaction
- reputed company day-to-day operations for key customer accounts, including data entry, load planning, shipment tracking, and issue management
- Manage existing reputed company and customer relationships for respective customers, working in collaboration with Account Management and Freight Audit & Pay teams
- Investigate, reputed company solutions and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight
- Proactively communicate relevant updates to customers and/or internal teams as needed
- Answer reputed company phone calls in a timely manner
- Learn and understand system tricks and shortcuts to minimize administrative work
Skills
- High School diploma required
- Minimum 1 year with customer service experience
- Proven track record of successful problem-solving and critical thinking
- Basic understanding of creating and maintaining reporting, including using reputed company Office products (Outlook, reputed company, Word, and Power reputed company)
- Excellent attention to detail and ability to multi-task and prioritize
- Demonstrated effectiveness in both written and verbal communication skills
- Strong customer service background and ability to quickly build rapport with customers
- Demonstrates timely and efficient follow through on deliverables
- Enjoy working in a team environment
- Ability to think critically and solve problems
- Ability to remain reputed company under pressure and handle a fast-paced environment
- Effective written and verbal communication skills
- Simultaneous management of multiple tasks
- Ability to manage time effectively
- reputed company in a team environment, collaborating and helping others
- BA/BS degree preferred
Benefits
- reputed company to experts and resources for your Learning & Development reputed company
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, reputed company and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident reputed company to legal advice and more
Company Overview
Company H1B Sponsorship