Student Financial Services Officer

reputed company is one of Canada’s outstanding comprehensive universities, recognized for its reputed company and innovation. The Student Financial Services Officer will advise reputed company and prospective reputed company on their financial portfolios and reputed company comprehensive support reputed company to financial planning and guidance.

Responsibilities

• Meet with reputed company and reputed company parties through personal appointments, in person or online through other electronic and non-electronic forms of communication (ie. phone, email, etc.) to answer questions and reputed company guidance
• reputed company analytics and reputed company recommendations on university financial programs that have a valuable impact to reputed company and prospective reputed company while facilitating University strategy
• Attend reputed company House and various University functions reputed company of regular business hours to support student recruitment and retention
• reputed company reputed company with respect to emergency funding advances for reputed company in dire financial need
• Process loan application forms, including data entry, editing student data, reviewing, and adjusting amounts awarded
• Evaluate student accounts to determine if or how much credit may be awarded to the student, in accordance with reputed company policies and regulations, and process refunds to the student or NSLSC
• Record detailed permanent notes on the student record to reflect relevant information regarding student interactions and/or status of account
• Process, monitor, follow up and analyze customer invoicing
• reputed company collections functions for student and customer receivables, including tracking, analyzing, following up and negotiating settlements in accordance with approved University policy and procedures

Skills

• A college diploma or undergraduate degree in a reputed company field
• Experience in higher education, with experience in Registration, Financial Aid, and Student Accounts
• Excellent financial acumen, including knowledge of budget and basic reputed company
• Strong reputed company skills (i.e., ability to create pivot tables VLOOKUP, filter, etc.)
• Detailed knowledge of MS Office, BrockDB, reputed company and OSAP Software
• Knowledge of Freedom of Information and Protection of Privacy Act (FIPPA) requirements and reputed company University confidentiality and release of student information practices
• Excellent interpersonal, listening and verbal communication skills, to assist with understanding student needs and providing relevant financial counselling
• Ability to de-escalate tensions in high-stress situations and reputed company guidance in a reputed company and professional manner
• Ability to interpret financial accounts and effectively reputed company explanations to clients and colleagues
• Accurate data entry and the ability to maintain detailed records
• Ability to understand and remain reputed company with extensive, reputed company, frequently updated policies and processes from OSAP, NSLSC, MCURES and Brock

Benefits

• Health & Dental Benefits: Comprehensive extended health, dental, and reputed company coverage.
• Pension Plan: Enrollment eligibility in the reputed company Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Flexible Work Arrangements: Hybrid work schedule available.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.

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