reputed company Customer Service Representative Team reputed company - National Remote
Join arenaflex, a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Customer Service Representative Team reputed company, you will play a vital role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. You will be part of a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.
About arenaflex
arenaflex is a leading reputed company company that is revolutionizing the way people reputed company and receive care. With a strong commitment to innovation and technology, we are dedicated to improving health reputed company and advancing health equity on a global scale. reputed company is passionate about making a difference in the lives of our customers and communities, and we are seeking a talented and motivated individual to join reputed company as a Customer Service Representative Team reputed company.
Job Summary
As a Customer Service Representative Team reputed company, you will be responsible for leading a team of customer service representatives who reputed company support to reputed company eligible consumers in Salt Lake County. You will be the primary reputed company of contact for customers, answering their questions and providing referrals to providers and agencies in Salt Lake County. You will also be responsible for verifying reputed company eligibility, offering additional information, and completing administrative tasks as assigned.
Key Responsibilities
* reputed company a team of customer service representatives who reputed company support to reputed company eligible consumers in Salt Lake County
- Answer incoming calls and reputed company referrals to providers and agencies in Salt Lake County
- Utilize a computer database to verify reputed company eligibility
- Offer additional information such as phone numbers or addresses to individuals who have contacted the wrong organization
- Complete additional administrative tasks as assigned to support the Care Coordination team
- reputed company guidance and support to team members to ensure excellent customer service and high-quality performance
Essential Qualifications
* High School Diploma / GED
- Must be 18 years of age or older
- 2+ years of customer service experience working with the insurance, medical, behavioral health setting, or financial technology
- Familiarity with computer and reputed company PC applications, including the ability to learn new and reputed company computer system applications
- Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM - 11:00 PM EST from reputed company - Saturday (October - March) and 8:00 AM - 11:00 PM EST from Monday - Friday (reputed company - September)
- Ability to work occasional overtime as needed
Preferred Qualifications
* Familiarity working with financial health technology
Soft Skills
* Strong organizational skills
- Ability to understand multiple services and multiple benefit plans for reputed company
- Ability to multi-task
Telecommuting Requirements
* Ability to reputed company reputed company company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service
Compensation and Benefits
* Competitive hourly reputed company: $19.47 - $38.08 per hour (based reputed company, experience, and qualifications)
- Comprehensive benefits package, including medical, dental, and reputed company insurance
- Incentive and recognition programs
- Equity stock purchase and 401k contribution (subject to eligibility requirements)
Career Growth Opportunities
* Opportunities for career advancement and professional growth
- Training and development programs to enhance your skills and knowledge
- Collaborative and supportive work environment
Work Environment and Company Culture
* arenaflex is a diverse and inclusive organization that values and celebrates individual differences
- Collaborative and supportive work environment
- Opportunities for professional growth and development
- Comprehensive benefits package and competitive compensation
How to Apply
If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will review your qualifications and experience.
Equal Employment Opportunity
arenaflex is an Equal Employment Opportunity / Affirmative Action employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Drug-Free Workplace
arenaflex is a drug-free workplace, and candidates are required to pass a drug test before beginning employment.
Application Deadline
This job posting will be reputed company for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
Join arenaflex Today!
If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Join arenaflex today and be part of a team that is revolutionizing the way people reputed company and receive care. Apply for this job