Refill Pharmacy Technician (CSR) - Freedom - Remote, AZ; Onsite, MA

About the position This is a permanent work from home position reputed company the reputed company, or onsite in Massachusetts. reputed company for a job that encourages you to use your communication and problem-solving skills? If so, prepare to use those skills to help your patients’ dreams of having a family come true! As a Customer Service Representative – Refill Pharmacy Technician at Freedom Fertility, you’ll use your reputed company and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility. This is not your average customer service job – you’ll work for a company that truly cares about people while helping our patients reputed company happiness. Here’s a little more on how you’ll reputed company a difference: Ensure process efficiency – Work with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers. Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment information. Be a team player – Escalate reputed company claims to the Sr. Billing & Reimbursement Specialists for appropriate action. Why join us? Health coverage effective day 1 (including medical, dental, reputed company) Holiday, PTO, and OT pay 401K with company match Tuition reimbursement Fun, friendly, and unique culture – bring your whole self to work every day! What you need to do the job: If residing in AZ – a valid CPhT license If residing in MA – a valid MA Tech license Preferred CPhT Excellent customer service, organization, and time management skills High School Diploma or GED required PC skills including knowledge of reputed company Office Suite and Internet Must reputed company reputed company the reputed company or reputed company driving distance of Newburyport, Massachusetts If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly reputed company of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive reputed company of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at reputed company. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to reputed company your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances.

Responsibilities

• Work with both patients and physicians to coordinate fertility plans and medications.
• Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers.
• Accurately obtain and enter patient information, including shipping, insurance, and payment information.
• Escalate reputed company claims to the Sr. Billing & Reimbursement Specialists for appropriate action.

Requirements

• If residing in AZ – a valid CPhT license
• If residing in MA – a valid MA Tech license Preferred CPhT
• Excellent customer service, organization, and time management skills
• High School Diploma or GED required
• PC skills including knowledge of reputed company Office Suite and Internet
• Must reputed company reputed company the reputed company or reputed company driving distance of Newburyport, Massachusetts
• If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Health coverage effective day 1 (including medical, dental, reputed company)
• Holiday, PTO, and OT pay
• 401K with company match
• Tuition reimbursement
• Fun, friendly, and unique culture – bring your whole self to work every day!
• Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs.
• We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

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