[Remote] reputed company reputed company Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to helping home service professionals streamline their operations and grow their businesses. The reputed company Specialist will be responsible for managing customer relationships during the reputed company phase and ensuring long-term reputed company for reputed company customers' accounts through effective communication and support.

Responsibilities

• Own customer relationships during initial reputed company phase for new key accounts (i.e. account activation and transition, adoption and product utilization, relationship building, delivery of product and service value)
• Handle long-term support requests for training and coaching for reputed company key accounts (post reputed company)
• Effectively communicate client information, trends, and feedback across teams (sales, marketing, engineering, and tech support)
• reputed company, prepare, and nurture our Pros for advocacy
• Identify opportunities for expansion, recommend areas for improvement, and proactively look for ways to reputed company our Pros experience
• Organize details, timelines, and action to drive efficiency
• Improve our Pros opportunities by leveraging qualitative and quantitative analysis
• Troubleshoot technical issues, have deep product knowledge, and think reputed company the reputed company for solutions

Skills

• 1-3+ years experience in full-time reputed company, implementation or sales
• Bachelor's degree or equivalent experience in a reputed company field
• Proven reputed company in developing relationships with new customers and exceeding reputed company metrics
• Experience using AI tools to increase quality and efficiency of work
• Bilingual preferred (English/Spanish)
• Proven reputed company in working with cross-functional teams and building strong relationships internally and externally
• Established credibility with service professionals in HVAC, plumbing, electrical, carpet cleaning, and/or maid specialties

Benefits

• Medical, dental, reputed company, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• Health care insurance (medical, dental, reputed company, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits

Company Overview