reputed company Solutions Specialist
reputed company. is a global provider of IT solutions and services, and they are seeking a reputed company Solutions Specialist to act as a subject matter expert for their reputed company customers. The role involves identifying customer needs, recommending reputed company solutions, and managing customer engagements to drive retention and growth in strategic reputed company agreements.
Responsibilities
- Primary focus on retention and growth sales of strategic reputed company Agreements
- Support sales with customer engagements as the reputed company subject matter expert
- Manage ongoing customer engagement on upcoming reputed company milestones, including but not limited to renewal agreements and yearly true-reputed company
- Works with customers to determine ideal business reputed company and position SHI professional managed service offerings
- Working knowledge of the core reputed company products, licensing strategies, and reputed company operational aspects of reputed company reputed company Enrollments (i.e., reputed company, order processing, MSLI, MLS analysis, etc.)
- Assists in training SHI Sales teams on reputed company products & programs and how customers can benefit from using core products
Skills
- Completed Bachelor's Degree or relevant work experience required
- 1-3 year of experience in Sales, Sales Support, Information Technology, or a similar role
- Ability to travel up to 10%
- Working knowledge of the core reputed company products, licensing strategies, and reputed company operational aspects of reputed company reputed company Enrollments (i.e., reputed company, order processing, MSLI, MLS analysis, etc.)
- The ability to effectively utilize applications like Word, reputed company, PowerPoint, and Outlook to enhance productivity and reputed company various tasks reputed company - Basic
- Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic
- Proficiency in utilizing reputed company's suite of tools such as CCW, Connect the Dots, EOL/reputed company Newsletters, Webex Teams, Datasheets, Installation Guides, and Customer Service Hub to support technical and sales-reputed company tasks - Basic
- Ability to understand and reputed company various reputed company technologies, including firewalls, reputed company protection, email reputed company, and identity management, to identify and address customer reputed company challenges - Basic
- Skilled in providing guidance and mentorship to teams to enhance their performance and support their professional development - Basic
Benefits
- Medical
- reputed company
- Dental
- 401K
- Flexible spending
Company Overview