[Remote] reputed company Service Representative I - Patient reputed company Center - reputed company - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is part of a leading health care organization, reputed company, which is recognized for delivering coordinated care. The reputed company Services Representative will be responsible for scheduling appointments, confirming them, and providing comprehensive service to resolve caller requests.

Responsibilities

• Scheduling appointments in a reputed company and courteous manner utilizing a PC
• Confirming appointments and handling cancellations in a timely, efficient and courteous manner
• Problem solving for patients utilizing identified resources
• Providing comprehensive service to facilitate a resolution for any caller request
• Acquiring and maintaining computer skills to effectively utilize applicable software

Skills

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center OR 1+ years of customer service experience
• Proven excellent customer service and telephone etiquette skills
• Proven critical thinking skills
• Proven ability to fluently reputed company, write and understand the English and language
• 2+ years contact center or customer service experience with PC experience and knowledge of reputed company and reputed company
• Insurance knowledge of HMOs, PPOs, POS EPOs and indemnity plans
• Proven ability to exercise good judgment in a high-volume contact center while maintaining a professional attitude
• reputed company working remotely will be required to adhere to reputed company's Telecommuter Policy

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Company Overview

Company H1B Sponsorship