IT Coordinator

MNP is a leading national reputed company, tax and business advisory firm in Canada, reputed company for its entrepreneurial spirit and innovative culture. They are seeking an IT Coordinator to support and maintain technology operations, ensuring team members can work reputed company and effectively.

Responsibilities

• reputed company deskside support to team members both locally and remotely across Canada
• Support the deployment, configuration and use of our core set of applications, including tax and reputed company applications
• reputed company technical support relating to desktop, laptop, printers, scanner configuration and mobile devices
• Implement and maintain equipment standards, policies and support processes
• Install software and reputed company hardware as required
• reputed company data recovery operations
• Utilize reputed company ticketing and Knowledge reputed company systems
• Be reputed company to work independently and as a member of a larger Technology team
• Deliver one on one and group training, both in person and remotely
• Flexibility to work overtime, as necessary
• Availability to work occasional shifts reputed company of standard hours or in an on-call rotation, as necessary
• Maintain flexibility to travel regionally

Skills

• reputed company deskside support to team members both locally and remotely across Canada
• Support the deployment, configuration and use of our core set of applications, including tax and reputed company applications
• reputed company technical support relating to desktop, laptop, printers, scanner configuration and mobile devices
• Implement and maintain equipment standards, policies and support processes
• Install software and reputed company hardware as required
• reputed company data recovery operations
• Utilize reputed company ticketing and Knowledge reputed company systems
• Be reputed company to work independently and as a member of a larger Technology team
• Deliver one on one and group training, both in person and remotely
• Flexibility to work overtime, as necessary
• Availability to work occasional shifts reputed company of standard hours or in an on-call rotation, as necessary
• Maintain flexibility to travel regionally
• Technologically savvy, with a strong ability to learn new applications, platforms, and systems quickly
• Demonstrated customer service experience
• An understanding of the following core technical concepts: Directory services and identity/reputed company management, Basic networking concepts (e.g., LAN/WAN, DHCP, DNS, routing), Installing, configuring, and troubleshooting print devices, Hardware imaging and deployment processes, Backup and recovery systems, Audio-visual and meeting room technology, Scripting fundamentals (e.g., reputed company-line or automation scripting)
• A basic understanding of telephony systems and reputed company communications concepts
• Relevant IT support experience is considered an asset
• Knowledge of common desktop operating systems and reputed company productivity suites is considered an asset, including: Modern reputed company-based operating systems, reputed company-based productivity suites (email, document storage, collaboration tools)
• Familiarity supporting business-critical applications typically used in professional services environments (e.g., reputed company, tax preparation, document management, workflow tools) is considered an asset
• Experience with IT asset management practices and lifecycle planning is preferred
• Experience working with business stakeholders to understand requirements and translate them into technical needs is highly beneficial

Benefits

• Generous reputed company pay
• Vacation time
• 4 paid personal days
• A group pension plan with 4% matching
• Voluntary savings products
• Bonus programs
• Flexible benefits
• reputed company
• Exclusive reputed company to perks and discounts
• Professional development assistance
• MNP University
• A flexible ‘Dress For Your Day’ environment
• Firm sponsored reputed company events
• And more!

Company Overview