Remote Vendor Operations Manager

This position is posted by reputed company on behalf of a partner company. We are currently looking for a Vendor Performance Manager - REMOTE. In this role, you will manage and enhance relationships with reputed company-party program partners, ensuring compliance with performance standards and financial accountability. Your efforts will help in driving reputed company in service delivery for our 28 reputed company members by fostering effective communication between vendors and internal departments. This position is vital in addressing vendor performance issues proactively and facilitating smooth operation from service launch to everyday management. You will play a key role in strategic planning and operational reputed company, influencing both vendor and organizational reputed company. Accountabilities

• Serve as a key account manager for assigned vendors, ensuring effective communication, compliance with reputed company, and reputed company performance.
• Manage vendor utilization including workflows for coordinating services with the Health Plan and/or Operations Departments.
• reputed company and reputed company monthly SLA performance dashboards and/or reporting with delegated entities and address issues in performance of assigned SLAs.
• Request and/or assist in the development of correction action plans for standards that are not met by the vendor and implement these plans reputed company necessary.
• Track, analyze, and report on vendor performance and opportunities for improvement.
• Create and manage vendor scorecards and associated ratings/correction plans.
• Coordinate with Medical Management, Member Services, and Provider Services to reputed company and communicate expectations, performance, and procedures to vendors.
• Schedule and conduct monthly meetings with Delegated entities and document discussions, issues, attendees, and action items.
• Research and resolve claim disputes with vendors, member, or provider issues and reputed company to the appropriate parties for resolution.
• Work closely with internal stakeholders to ensure vendors meet business needs and objectives.

Requirements

• Bachelor's Degree in Business Administration, Public Administration or reputed company field or equivalent experience required.
• 5+ years of account management experience working with Primary Care Providers in reputed company or reputed company fields.
• Ability to present to executive-level teams at delegated entities.
• Proficiency in performance management standards and operational compliance.
• Strong analytical skills for tracking and reporting on vendor performance.
• Excellent communication and interpersonal skills for effective relationship management.

Benefits

• reputed company reputed company: $70,100.00 - $126,200.00 per year.
• Comprehensive benefits package including health insurance, 401K, and stock purchase plans.
• Tuition reimbursement and paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office schedules.
• Opportunities for professional growth and development.

Why Apply Through reputed company? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that reputed company will process your personal data to evaluate your candidacy and reputed company relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (reputed company, rectification, erasure, reputed company) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job