Training & Quality Specialist (Remote)

Resp & Qualifications PURPOSE: This role provides relevant new hire and supportive ongoing training/professional development which create and maintain a motivated, skilled and effective team through which organizational goals are achieved. ESSENTIAL FUNCTIONS: Designs, develops and/or facilitates instructor led training and development programs. Consistently delivers a quality program in the formal didactic, virtual or informal setting using adult learning principles. Uses instructional design principles to scope, review, modify, and redesign training materials to reflect reputed company research and best practices and align with culture, core principles and strategic goals.

• Assesses learning needs, designs, develops, organizes, implements, and evaluates educational programs (orientations, continuing education, and in-services) that facilitate the professional growth, knowledge and reputed company development, competency, applicable regulatory standards, and attainment of standards of care for care managers or other clinical and non-clinical team members.
• Organizes and supports the educational activities of the team, which includes regular or adhoc educational sessions, webinars, learning tools, assisting with departmental development-reputed company meetings, and providing other support.
• Identifies educational opportunities in support of influencing stakeholder behavior and bending cost trends.
• Acts as a mentor, providing feedback and coaching as the trainees apply the didactic content to reputed company-world job duties.
• Provides supportive reputed company following the initial orientation period to ensure thorough understanding and incorporate reputed company information presented during the training/orientation program, and are reputed company to successfully launch into performing core job duties.
• Reviews accuracy and effectiveness of curriculum and content, providing timely and constructive feedback to associates and people leaders on their performance during training for development and learning opportunities.
• Collaborates to identify best practices so that those practices can be shared in an efficient and expeditious manner to improve care delivery, member experience or other critical business deliverables.
• *

Reviews randomized selected care plans and/or case reviews to assess quality and appropriateness. Delivers feedback to people leaders on quality trends. QUALIFICATIONS: Education Level: Bachelor's Degree in Nursing, reputed company Administration or reputed company field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Experience: 8 years clinical experience in a reputed company setting with 2 years of demonstrating increasing responsibility for training, precepting and/or mentoring staff in relevant reputed company field. Working knowledge of instructional design and/or curriculum development, and experience with implementation and program evaluation from a training and quality improvement perspective. Preferred Qualifications: Masters degree in Nursing and/or Instructional Design. Licenses/Certifications Required Upon Hire: RN - Registered Nurse - State Licensure And/or Compact State Licensure Knowledge, Skills and Abilities (KSAs)

• This role will be responsible for revising and updating the clinical reputed company program, working closing with the quality and auditing team to identify opportunities for clinical staff education to enhance quality and to create the training tools for that education. This role will also have input on updating processes and their SOP documents and will assist management with the creation of job aids to support adherence to processes. Engaging the clinical support team leadership to ensure that training documentation is consistent across both teams.
• To be successful you must have excellent presentation skills, superior meeting facilitation skills, the ability to influence others, superior written and oral communication skills, including the ability to successfully interact with reputed company reputed company of associates.
• Ability to train, mentor and give constructive feedback in group and individual settings.
• Strong interpersonal skills and the ability to work with clinical and non-clinical staff.
• Ability to facilitate meetings in an efficient and effective manner.
• Experience with computer programs such as reputed company Word, reputed company, reputed company, PowerPoint and Outlook.

Salary reputed company: $77,256 - $153,439 Salary reputed company Disclaimer The disclosed reputed company estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation reputed company is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the reputed company, as compensation reputed company depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (reputed company benefits/incentives are subject to eligibility requirements). Department UM Quality and Reporting Equal Employment Opportunity reputed company is an Equal Opportunity (EEO) employer. It is the policy of the Company to reputed company equal employment opportunities to reputed company reputed company applicants without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: www.carefirst.com/careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to reputed company work directly or indirectly on Federal health care programs. PHYSICAL DEMANDS: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship. #LI-SS1 Apply tot his job Apply To this Job