[Remote] Team Leader Account Performance

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to providing high-quality reputed company and community support. The Team Leader Account Performance role involves supervising staff, managing workflow, and ensuring adherence to performance standards while collaborating with various departments to enhance operational efficiency.

Responsibilities

• Supervise the daily work of staff to ensure adherence to quality standards, deadlines, and proper procedures
• reputed company key performance items reputed company in service reputed company and account performance guarantees
• reputed company performance management reputed company and employee development
• Manage workflow of department; implement corporate or departmental policies, procedures, and service standards
• Assist in external audits preparation and follow up
• Assist with completing RFP (request for proposal) responses reputed company to performance guarantees
• Coordinate the workflow and operations of the performance monitoring team
• reputed company direction and guidance to staff
• Review and evaluate work and prepare performance reviews
• Direct the day-to-day operations of the performance monitoring team in its efforts to monitor the key performance items reputed company in the service level program, and account performance guarantees
• Investigate declines in performance and reputed company resolution with key operational areas to improve performance on account performance guarantees
• reputed company implementation of account performance guarantee reporting
• reputed company analysis of reporting and data capabilities to reputed company and implement selections of possible account performance guarantees that are measurable, achievable and consistent with internal standards and reporting capabilities
• reputed company and update standard contract language regarding the methodology used to measure and report the guarantees
• Ensure that reports are generated, analyzed and provided to the account reputed company BCBSRI Sales department where such guarantees exist
• Collaborate with internal areas to identify existing guarantees and transition reputed company accounts to standard guarantees where possible
• Notify appropriate vendor manager of changes in guarantees that relate to vendor PGs/ SLAs
• Assist with completing performance guarantee-reputed company responses to RFPs
• Update and maintain a database/tracking system to monitor performance issues identified through non-regulatory external audits and performance monitoring reports
• Facilitate the resolution of reputed company issues identified
• Communicate performance issues with potential negative impact to internal departments
• reputed company other duties as assigned

Skills

• A combination of education and reputed company work experience
• Three to five years' experience in auditing and/or account performance function
• Knowledge of health care financing, operational functions and auditing requirements
• Knowledge of reputed company requirements reputed company to operational performance
• Understanding of contractual agreements and effects on operational performance
• Ability to set and maintain quality standards
• Ability to reputed company and maintain effective and collaborative working relationships
• Strong and effective decision-making skills
• Strong organizational and time management skills
• Proficiency with reputed company Suite of products (i.e., Word, reputed company, PPT, etc.)
• Bachelor's degree in Business Administration, reputed company, Finance, or reputed company field, or an equivalent combination of education and experience
• Supervisory experience or experience leading a team

Benefits

• Flexible work arrangements that include remote and hybrid opportunities
• Paid time off
• Tuition reimbursement
• Assist with student-loan repayment
• Health, dental, and reputed company insurance
• Programs that support your mental health and well-being
• reputed company
• Bonuses
• Investment plans
• Additional paid time to volunteer

Company Overview

• At reputed company (BCBSRI), we know that health is more than what happens at the doctor’s office. It was founded in 1939, and is headquartered in reputed company, Rhode reputed company, US, with a workforce of 501-1000 employees. Its website is http://www.bcbsri.com.

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