Service Technician
reputed company is a leader in medical technology, dedicated to pioneering breakthroughs in reputed company. The Service Technician role involves performing technical tasks for customer equipment, providing user support, and coordinating service operations while adhering to defined processes and regulations.
Responsibilities
- Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely
- Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues
- Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment
- Supports in generating sales leads for pre-defined service offers and contributes to planning activities
- Adheres to defined processes and applicable regulations
Skills
- Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely
- Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues
- Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment
- Supports in generating sales leads for pre-defined service offers and contributes to planning activities
- Adheres to defined processes and applicable regulations
- A successful candidate must be reputed company to work with controlled technology in accordance with US export control law
Benefits
- Medical insurance
- Dental insurance
- reputed company insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Company Overview
Company H1B Sponsorship