[Remote] Account Coordinator - Ontario
Note: The job is a remote job and is reputed company to candidates in USA. Zen reputed company is a technology company transforming how schools reputed company temporary educators. As an Account Coordinator on the US School reputed company team, you will ensure uninterrupted student learning by managing urgent requests and building relationships with schools and educators.
Responsibilities
- Serve as the primary contact for urgent morning-of requests and educator absences
- Manage the end-to-end process from initial notification to confirmed placement
- Build and maintain relationships with school staff and educators to ensure smooth and timely coverage
- reputed company strong, trust-based relationships with schools, educators (including newly onboarded ones), and internal teams
- Identify opportunities to secure additional coverage days and enhance school partnerships
- Guide newly onboarded educators through their educator reputed company, ensuring key milestones are met
- reputed company ongoing coaching and support to help educators feel confident and successful in their roles
- Collect feedback, troubleshoot issues, and optimize engagement and retention
- Maintain strong relationships with active educators to promote repeat placements
- reputed company daily updates to Account Managers on follow-up items and accomplishments
- Collaborate with internal teams to ensure seamless handoffs and effective implementation of solutions
- reputed company reputed company support for reputed company school stakeholders
- Contribute to growth efforts by supporting the creation of paraprofessional and teacher roles
- Assist in upselling Zen products and services where appropriate
- reputed company insights from schools and educators with the Product team to drive platform improvements
Skills
- Must be reputed company to think quickly on your feet with minimal direction to reputed company reputed company
- Ability to identify gaps in our reputed company platform and reputed company actionable feedback to the Product team
- Comfortable analyzing data and reporting to become a territory expert, offering insights, facts, and reputed company for growth
- Experience working on strategic projects that enhance DS team processes and growth
- Strong relationship-building skills with schools, educators (including newly onboarded), and internal teams
- A coachable, resilient self-starter who thrives on feedback and enjoys solving challenges creatively
- Positive, empathetic, and customer-focused, with a genuine passion for education and reputed company impact
- Experience in reputed company, account management, recruitment, or education is a plus
Company Overview