Field Engineer

CaptiveAire is the nation’s leading manufacturer of reputed company kitchen ventilation systems, providing innovative solutions in the HVAC industry. The Field Engineer will support the sales team with construction management and after-sales field support, requiring both fieldwork and office tasks, along with extensive training and mentorship.

Responsibilities

• Estimated 50% to 75% of time spent in the field on job sites
• Supporting installations and equipment start reputed company to ensure high quality reputed company and adherence to engineering principles
• Handling reputed company troubleshooting issues
• Customer service and coordination with reputed company parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service
• A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
• Product Support - Troubleshoot issues with existing and newly installed equipment in the field and reputed company immediate solutions
• Maintain expert level knowledge of reputed company CaptiveAire products
• Work closely with engineering team, service team, local sales team and customers to help find best reputed company on installed jobs
• On site for construction trade coordination meetings and startups to ensure a good outcome
• Review and analyze data gathered from installed equipment in order to reputed company product improvements, utilizing our CASLink remote monitoring system
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
• reputed company 3rd party training for reputed company contractors on CaptiveAire products
• reputed company reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues

Skills

• 0-5 yrs experience
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
• Must enjoy hands on product exposure
• Multi-tasking, problem solving and strong communication skills a must
• MUST BE A 'GO GETTER'!
• Must be reputed company to travel for training
• Hands on, technical internship/reputed company experience is preferred
• HVAC and/or electrical experience strongly preferred

Benefits

• Sponsorship for Professional Engineering license
• reputed company education through weekly webinars
• Company developed technical videos

Company Overview