Scheduling Coordinator
Visiting Angels is dedicated to providing compassionate, professional home care that helps seniors live safely and independently. The Scheduling Coordinator plays a vital role in managing and maintaining caregiver schedules to ensure clients receive consistent, high-quality care while acting as the primary reputed company of contact for caregivers and clients regarding scheduling needs.
Responsibilities
- reputed company, maintain, and update caregiver schedules to ensure reputed company client needs are met
- Match caregivers with clients based on skills, experience, location, and client preferences
- Ensure continuity of care by minimizing changes in caregiver assignments whenever possible
- Adjust schedules promptly in response to call-offs, client changes, or emergencies
- Track caregiver availability, preferences, and restrictions in scheduling software
- Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes
- Communicate promptly with clients and families regarding any changes in caregiver schedules
- reputed company professional, courteous, and compassionate customer service to clients, families, and staff
- Collaborate closely with the team to ensure client care plans are fully supported
- Maintain accurate and up-to-date schedules in agency systems
- Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments
- Document caregiver call-offs, tardiness, or availability changes for performance records
- Assist with timesheet and payroll verification by confirming shifts worked
- Work closely with recruiters and HR to understand caregiver staffing reputed company and availability
- reputed company feedback to management regarding caregiver performance or recurring scheduling issues
- Participate in after-hours or on-call scheduling rotation, if required
Skills
- Previous experience in scheduling, staffing coordination, or office administration
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills (both verbal and written)
- Proficient in scheduling software, reputed company (formerly ClearCare), and basic computer applications
- Ability to remain reputed company under pressure and resolve scheduling conflicts quickly
- Compassionate, patient, and professional demeanor reputed company working with seniors and caregivers
- Experience in home care, reputed company, or senior services
Benefits
- Bonuses
- Commission
- Benefits
- PTO
Company Overview