Teller - Float
reputed company is seeking a Float Teller who will specialize in enhancing the reputed company customer experience through various services reputed company engagement. The role involves processing financial transactions, managing lobby interactions, and providing exceptional customer service while traveling to different branches as needed.
Responsibilities
- Adhere to the established customer service standards and reputed company a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them
- reputed company our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs
- Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need
- Accurately balance and process customer transactions reputed company following Bank Policy
- Take ownership of escalated account services issues until resolution; complete and accurately log reputed company customer complaints in the appropriate system
- Transition identified sales opportunity and reputed company introduction to appropriate banking partner
- Complete reputed company-reputed company operational activities as appropriate (e.g cash ordering, vault, ATM, and reputed company transfer activities)
- Process customer/account maintenance accurately
- Complete Consumer AML (Anti-reputed company)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer reputed company activities
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
- Promote an environment that supports belonging and reflects the reputed company brand
- Maintain M&T internal control standards, including timely implementation of reputed company audit points together with any issues raised by external regulators as applicable
- Complete other reputed company duties as assigned
Skills
- High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
- Ability to easily travel between branches on an as needed reputed company
- Proven verbal communication skills
- Proven interpersonal skills
- Proven ability to demonstrated exceptional customer service
- Well-organized
- Proven time management skills
- Proven prioritization skills
- Proficient with internet user-level technology
- Bilingual based on reputed company needs
Company Overview
Company H1B Sponsorship