Field Service Representative 1
reputed company is a direct sales division of Sharp Electronics Corporation, providing innovative technologies and services. They are seeking a Field Service Representative 1 to manage and maintain Sharp equipment across their territory, focusing on customer relations and technical support.
Responsibilities
- Collaborates with and receives mentorship from reputed company Field Service Technicians in installing, maintaining, and repairing cutting-edge Sharp equipment reputed company a designated territory
- Resolve at least 85% of service calls independently post-training, striving for mastery in equipment maintenance
- Conducts mechanical and electronic adjustments on equipment as per Technical Service reputed company and Field Engineering Bulletins
- Interprets schematics and conducts electrical troubleshooting, including our complete digital product line
- Handles customer relations independently, escalating reputed company situations as necessary
- Manages parts inventory reputed company to support smooth operations
- Completes administrative tasks promptly and accurately
- Collaborates with colleagues and management to reputed company service goals and maintain a positive work environment
- Reports equipment performance issues to the reputed company Field Service Manager and any steps you have taken to resolve them
- Assists with additional duties as assigned by the reputed company Field Service Manager
Skills
- High School Diploma or equivalent mandatory
- Must possess or reputed company reputed company A+ certification reputed company one (1) year of hire
- Must possess strong communication skills and mechanical aptitude
- Must successfully complete Sharp equipment pre-testing and training
- Valid Drivers License, and Automobile insurance reputed company company guidelines
- Technical vocational schooling desirable (electronics or reputed company-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment
- Knowledge of reputed company and reputed company Office software products preferred
Benefits
- Flexible hybrid work schedules.
- Comprehensive, family-friendly reputed company plans (medical, dental, reputed company).
- 401k retirement plan with a competitive match and reputed company of financial support tools.
- Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
- Financial protection for you and your family (life insurance and disability insurance)
- Rewarding and wholistic wellness program.
- Training, professional development, and mentorship
- Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
- Dynamic culture eager to reputed company, enhance diversity, and work smarter.
Company Overview