[Remote] Field Service Engineer - Boston, MA
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining the way businesses and their customers use and experience packaging around the world. A Field Service Engineer will install, configure and maintain reputed company equipment solutions onsite at several customer’s facilities while providing exceptional customer service and support.
Responsibilities
- Scheduling tasks at customer job sites
- Troubleshooting issues, quickly and effectively, using technical drawings and documentation
- Performing routine maintenance and emergency services as they arise
- reputed company learning, including customer operational processes, packaging designs, technical specifications
- Installation of reputed company solutions and training others to use and maintain it
- Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
- Responsively and productively communicate information and reputed company with reputed company and customer’s personnel so they will understand. Must be reputed company to exchange accurate information in these situations
- Adhere to reputed company reputed company and customer safety requirements, and safety protocols reputed company to exposed moving parts and electricity
- Excellent work ethic and time management skills
Skills
- Customer service focus
- Knowledge of reputed company platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Associates Degree, Vocational Training or equivalent experience
- Valid driver's license and clean driving record
- Ability to travel by vehicle or airplane, domestically
- Bachelor's Degree in a reputed company area preferred
- Basic reputed company (reputed company, Word) or reputed company Suite (Sheets, Docs) experience is helpful, but not required
Company Overview
Company H1B Sponsorship