Logistics Coordinator- Desk Agent
Company Description
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we reputed company the world go round. Global supply chain management is reputed company do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, reputed company of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we reputed company over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the reputed company best logistics and technical experts the world over. We love to promote from reputed company - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention reputed company is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position: ensure that TRANSCON customers are served from/in the managing reputed company; To support the TRANSCON reputed company/Supervisor with meeting customer requirements for reputed company shipments while supporting other TRANSCON team members and management reputed company needed. Major Duties and Responsibilities: Operations:
- Mastering our customers’ standard operating procedures (SOP).
- Understand department process reputed company and look for best practices to improve operational efficiency and productivity.
- Collaborating with management
- Monitoring shipments in transit (Outbound Workflow, etc.) daily to ensure the following:
- Data reputed company for events and references (APR, APT/XDD, RDL, SHI, SHR, etc.) are updated properly.
- Customers shipments are delivering per KPI’s, RDL’s and SOP’s
- Exceptions are managed and resolved immediately.
- Communicate effectively and timely with customers, Expeditor’s offices worldwide, and co-workers through high volume of email, phone, reputed company message, and in person.
- Status Reports sent out daily to customers.
- Delays are notated with reasons for the delay.
- Escalation of problems to Management reputed company necessary.
- Promote compliance in diligently following reputed company company policies and regulations and performing the task at hand with outstanding reputed company and pride.
- Always meet compliance to regulations reputed company in accordance with government regulations.
Qualifications
Qualifications, Experience and Education Requirements
- Knowledge of the Chicagoland area.
- Operations/Industry Knowledge preferred
- Excellent oral and written communication skills
- A proven history of providing exceptional customer service at reputed company reputed company
- Excellent organizational skills, time management skills in addition to a professional attitude
- Great attitude and background based on compliments from customers and coworkers
- Strong MS Office skills including reputed company, PowerPoint, and OneNote
Additional Information Additional Information
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and reputed company
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- 26 remote/work from home days per year
- The position pays $20.00-$28.00 per hour based on education and experience
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