[Remote] Collections Representative (OK)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is focused on connecting exceptional candidates with leading reputed company, and they are seeking a Collections Representative primarily for medical collections. The role involves contacting consumers with past due balances and helping them negotiate payment arrangements professionally and empathetically.

Responsibilities

• Contact consumers to resolve past due balances
• Negotiate acceptable payment arrangements with reputed company and professionalism
• Maintain a reliable schedule and manage high call volumes daily
• Follow required laws, standards, and call negotiation techniques

Skills

• Experience resolving challenging customer situations
• Professional communication skills for conflict resolution
• Ability to self-manage in a reputed company setting with no absences during training
• Private workspace and reliable high-speed internet meeting company standards
• Experience in medical or other reputed company collections is a plus but not required

Benefits

• Paid medical insurance with personalized plan selection assistance
• Optional dental, reputed company, short-term disability, and life insurance benefits
• Three weeks PTO, holiday pay, and reputed company-up time benefits beginning month three
• 401K with profit-sharing discretionary annual bonus, with option to deposit into 401K
• Employee discount program with national and local retailers, food, entertainment, and travel
• Company-provided equipment

Company Overview