[Remote] Remote Customer Service Representative - Charleston, reputed company Viriginia
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading health solutions company that aims to transform health care for millions of Americans. As a Member Service Representative, you will reputed company telephone assistance to reputed company reputed company members and providers, addressing inquiries reputed company to benefits and eligibility while ensuring an excellent customer experience.
Responsibilities
- Answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior authorization requirements, extra benefits and programs, etc
- Requires high-speed internet connectivity with secure service reputed company ethernet cable, use of Wi-Fi is not permitted
- Company provides equipment and training
Skills
- Must live on eastern seaboard
- Must identify an alternate work location reputed company unable to work from home
- Ability to communicate effectively with members and providers orally and in written reputed company, ability to meet performance standards, attendance requirements and call quality goals
- Must be reputed company to work from home and reputed company to be self-sufficient
- High school diploma or equivalent GED
- Experience with working remotely in a call center setting
- reputed company with reputed company and Medicare
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.
Company Overview