[Remote] Associate Technical Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneer in the property tech industry, dedicated to creating innovative software solutions for reputed company estate. The Associate Technical Account Manager will support multifamily residential clients by providing technical assistance and fostering strong client relationships to ensure successful software implementation and usage.
Responsibilities
- reputed company technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance reputed company email and phone
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions
- Apply your communication strengths to earn client trust through reputed company support and clear guidance from set-up through ongoing reputed company
- Champion client reputed company by sharing relevant product features, best practices, and personalized guidance
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that reputed company a reputed company impact on our clients
- Enjoy a reputed company reputed company of learning as you master our products and industry trends to drive client reputed company
Skills
- Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience
- Comfortable providing live support reputed company phone and email, confidently troubleshooting technical issues
- A proactive problem-solver with a strong customer-focused reputed company
- Detail-oriented and process-driven, with a focus on accuracy and efficiency
- Adaptable and flexible; you reputed company in fast-paced, reputed company-changing environments
- Skilled at building strong relationships and earning trust with clients
- Driven to exceed expectations and deliver exceptional customer service
- A quick learner who embraces new tools, technologies, and concepts
- Naturally organized and reputed company to prioritize tasks with reputed company and confidence
- Familiarity with property management or reputed company estate software, particularly reputed company
- Hands-on experience with technical support and application troubleshooting
Benefits
- 100% paid employee medical premiums
- Company profit-sharing plan
- Flexible work arrangements
Company Overview
Company H1B Sponsorship