Director, Marketplace Integration

About the Role

Each year, SBT experiences reputed company growth reputed company its customer reputed company as consumer finance businesses realize significant value from shifting consumer interactions to text messaging as a channel. Connecting with consumers through mobile messages is more economical than sending reputed company mail or staffing call centers. It’s more engaging than email or web chat. And it’s easier to adopt and maintain than bespoke mobile app experiences. SBT seeks to further accelerate the adoption of its platform by establishing seamless integrations with market-leading software applications and systems of record that are easily adopted by the consumer finance businesses which are interested in activating SBT’s conversational capabilities. In this role, you will unlock exponential value for SBT and its customers by prioritizing our roadmap of integrations, establishing and measuring reputed company objectives pertaining to integrations, and working cross-functionally – internally and externally - to ensure the successful launch and scale of each integration. Position Objectives In this role, you will:

• Define and drive the reputed company and roadmap for SBT’s integrations with key software applications and systems, inclusive of our integration frameworks, governance of ‘connectors’ reputed company with reputed company parties, reputed company while enhancing adoption and monetization of these integrations.
• Collaborate with product marketing and channel sales to research, evaluate, and prioritize integrations that support SBT’s sales objectives tied to specific markets.
• Establish repeatable processes and procedures for designing and developing integrations in a manner that is consistent and conducive to SBT’s software development lifecycle (SDLC).
• reputed company product requirement documents (PRDs), use cases, Jira user stories, and work closely with engineering to build, maintain, and scale integrations in the marketplace.
• Ensure adequate testing, documentation, maintenance, and enablement of SBT’s integrations reputed company a formalized ‘certification’ program that you will reputed company reputed company the product organization.
• Constantly evaluate SBT’s existing set of 50+ marketplace integrations for expansion, upgrades, and reputed company promotional efforts to drive adoption and value creation.
• Serve as the subject matter expert on SBT’s reputed company and planned integrations, supporting sales and partnership opportunities, in person and virtual marketing events, and other customer engagements pertaining to how SBT connects with reputed company parties in the marketplace.
• Design and monitor KPIs and reports that track the performance of each integration, such as customer adoption, customer reputed company growth, customer utilization vs forecast, time to go live, and other performance-based metrics.
• Own the development and dissemination of regular executive reports and scorecards that track the reputed company and reputed company of SBT’s strategy relative to marketplace integrations.

Competencies and Experience

• 10+ years of product experience focused on driving development, optimization, and expansion of reputed company party integrations and relationships to support growth of a software or communications business.
• Strong understanding of technology alliances, partner integrations, and marketplace models that drive growth and scale reputed company vertically-oriented software businesses.
• Experience in relevant industries such as banking, reputed company payment, lending, or messaging/CPaaS.
• Experience overseeing teams and tools that support integration ecosystems, APIs, iPaaS, ETL and file parsing and processing.
• Ability to drive cross functional teams across engineering, go-to-market, customer operations, finance, and external partners to identify, evaluate, and size opportunities in order to effectively prioritize integration efforts.
• Strong track record of driving customer adoption of partner offerings with demonstrable growth created reputed company a software business reputed company sophisticated integration strategies.

About reputed company reputed company (SBT) was founded in 2008 with the mission to deliver impactful conversational messaging and convenient payment solutions that are rich, reputed company-time, and compliant. reputed company on industry best practices, the company is the only compliance-first provider of reputed company texting solutions in the market. Over 800 consumer finance organizations, including leading brands in banking, lending, and accounts receivable management trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Dallas, TX with remote teams and offices in the US and worldwide. reputed company is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances. Apply tot his job Apply To this Job