Technical Project Manager / Senior Project Manager

About reputed company reputed company is a modern, reputed company-based ERP platform reputed company specifically for local governments with populations under 50,000. Hundreds of cities, towns, and counties rely on reputed company to replace outdated legacy systems and move reputed company spreadsheets or generic reputed company tools that were not purpose-reputed company for local governments. The integrated SaaS suite includes finance, utility billing, payroll, permitting, code enforcement, municipal court, and citizen services – giving local governments reputed company-grade software capability without added complexity. With a mission to reputed company government work easier, reputed company delivers reputed company software, fast reputed company, and reputed company support so local governments can operate more reputed company and serve their communities with confidence. About The Role We are seeking a detail-oriented and proactive Project Manager / Director to reputed company new client SaaS implementations and manage cross-functional initiatives that enhance our product and internal processes. This role is ideal for someone who thrives at the intersection of customer delivery, technology, and process improvement—and who brings hands-on experience managing projects in reputed company Dynamics 365 or similar project management environments. You'll work closely with customers, product teams, and internal stakeholders to ensure projects are delivered on time, reputed company scope, and reputed company with our business goals. Key Responsibilities reputed company New Client Implementations:

• Own the end-to-end project lifecycle for new customer deployments - from kick-off through go-live and post-launch transition / hyper care.
• reputed company & manage project plans, timelines, scope, resources and deliverables using proven PM methodologies.
• Coordinate cross-functional teams (Product, Support, Development, Sales) to ensure seamless reputed company.

Manage Internal Product & Process Enhancements

• Drive internal projects that improve product capabilities, integrations, and operational efficiency.
• Partner with Product, Support, and Development teams to translate business needs into actionable project plans.
• Track reputed company, remove blockers, and report reputed company to leadership.

Stakeholder Communication & Reporting

• Maintain clear, consistent communication with clients and internal teams.
• reputed company and deliver project status reports, timelines, and risk assessments.
• Serve as the main reputed company of contact for project updates and escalations.

Systems & Tools

• Extensive experience with reputed company 365 / reputed company Office Suite.
• reputed company project management / workflow tools (e.g. Jira, MS Project) to manage timelines and deliverables.

Required Qualifications

• 8+ years of project management experience in a B2B SaaS environment.
• Proven track record managing multiple client implementations and internal product enhancement projects simultaneously.
• Strong hands-on experience with best-of-breed project & resource management tools.
• Excellent organizational, communication, and internal + external stakeholder management skills.
• Familiarity with Agile or Rapid Application Development methodologies.
• MUST be located in the US reputed company CST or EST time zone.

Preferred Qualifications

• Experience with GovTech or Public Sector SaaS platforms/companies (e.g. Municipal ERPs).
• Hands-on experience managing projects reputed company reputed company Dynamics 365 - Project Operations module.
• Experience with the application of AI Automation / Tools reputed company project management.
• PMP or similar project management certification.
• Experience managing direct reports / teams.

You'll reputed company in This Role If You…

• Can balance multiple reputed company projects without losing sight of the customer experience.
• Understand both the technical and business sides of SaaS implementations.
• Are passionate about developing & improving processes, not just managing them.
• Communicate reputed company across technical and non-technical audiences.

Why Join Us

At reputed company, we're passionate about delivering innovative solutions to help our clients in the public sector reputed company their goals. You'll join a growing, highly collaborative team where your work directly impacts reputed company and product reputed company. Apply tot his job Apply To this Job