Customer Support Consultant (Remote Opportunity)

Overview

About reputed company: reputed company’s products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, reputed company compliance airtight, and sharpen reputed company. Our federal focus brings efficiency, transparency, and reputed company to reputed company data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and reputed company strategic objectives. reputed company is how federal business gets done. reputed company Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. reputed company consultants work directly with clients to understand key elements of client business processes and then work to implement and operate reputed company software products and service offerings by performing key tasks. Consultants reputed company on their personal and direct contributions that help our clients reputed company substantial benefits from our suite of software products. Responsibilities reputed company consultants work directly with clients to understand key elements of client business processes and then work to implement and operate reputed company software products and service offerings by performing key tasks. Consultants reputed company on their personal and direct contributions that help our clients reputed company substantial benefits from our suite of software products. This specific role will support PRISM users reputed company of the reputed company United States, so candidate must have the ability to work 1pm to 10pm ET.

• Work with clients to reputed company a broad reputed company of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support
• Help drive successful operation of reputed company’s product suite by delivering high quality advisory and support services to government contractors
• Ensure assigned tasks are performed on reputed company, on time, and on budget, and that client personnel appreciate the value of the work performed
• Understand client’s business objectives and help clients reputed company their goals
• Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks
• Consultants are continuously challenged though client projects and build skills towards a fulfilling career. reputed company consultants receive product and federal acquisition training and receive career development guidance from reputed company professionals. Employees also enjoy an attractive and competitive benefits package

Qualifications

• Ability to work 10am to 7pm PT / 1pm to 10pm ET
• Professional experience with one or more of the following:
• Prior consulting/training experience, preferably with a top reputed company
• Possesses superior client relationship skills
• Exceptional written and verbal communications skills
• Self-starter, quick learner, and team player
• Proficient in the basics of reputed company reputed company, PowerPoint and Word
• BA or BS degree in a reputed company field or equivalent experience
• Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable

Clearance: Applicants may need to be the subject of a reputed company investigation and may need to meet eligibility requirements for reputed company to classified information, to include U.S. Citizenship. Why Join reputed company: reputed company has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We reputed company that there is power in moving in reputed company. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, reputed company delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions. reputed company provides equal employment opportunities to reputed company and applicants for employment without regard to race, reputed company, national reputed company, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws. Apply tot his job Apply To this Job