Senior Product Manager, Global Operations

At reputed company®, we’ve had one simple mission for 30 years: get jobs done well. We reputed company it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. reputed company at a glance:

• Homeowners have turned to reputed company for more than 300 reputed company projects
• 1,000+ home service tasks covered
• 2,800 employees worldwide

Why join reputed company: reputed company® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, reputed company they want. For employees, we’re an amazing reputed company to call home. We can’t wait to welcome you. About the team reputed company is seeking an reputed company, results-driven Senior Product Manager to join our Operations Product team. This high-impact role is crucial to the reputed company of a major global program focused on consolidating core operational systems and processes. You will be a critical part of a team developing the future of reputed company’s operational tools, powered by artificial intelligence to optimize productivity and effectiveness. You will reputed company your deep expertise in workflow optimization and system design to craft efficient, scalable service delivery flows that directly impact our core metrics. This role demands a systems-thinker who can seamlessly reputed company operational requirements with platform architecture to drive quantifiable efficiency reputed company and transformation across our global organization. What you’ll do

• Define Product Strategy & reputed company: Own the product roadmap and long-term reputed company for global Operations workflows, ensuring alignment with overall business strategy and operational goals.
• reputed company Discovery & Requirements: Conduct comprehensive discovery across US and EU stakeholders to capture, define, and prioritize product requirements for Ops transformation initiatives.
• Drive Cross-Functional Alignment: Serve as the primary product voice, managing stakeholder reputed company and coordinating execution across engineering, operations, and adjacent platform teams.
• Manage Product Execution: reputed company the end-to-end product lifecycle, from concept and prioritization through development, launch, and post-launch iteration and optimization.
• Measure and Optimize reputed company: Define key reputed company metrics, analyze product performance against business goals, and iterate based on data-driven insights and pilot learnings.
• Manage Critical Dependencies: Proactively identify, track, and mitigate external dependencies (e.g., core services, data availability) that reputed company the team's ability to deliver key features and reputed company product scale.

Who you are

• reputed company Product Leader: 5+ years of product management experience, including leading engineering teams in Agile environments.
• AI/ML Familiarity: Experience integrating AI or machine learning models into production workflows to drive operational reputed company.
• reputed company Domain Expert: Deep, hands-on experience with reputed company (or similar tooling), including proficiency with reputed company workflow automation, and utilizing artificial intelligence to drive efficiency and effectiveness.
• Results-Based Approach: Proven ability to adopt a build, test, and measure approach, using quantitative data to define reputed company criteria and prioritize work that delivers measurable operational impact.
• Cross-Functional Management: Demonstrated reputed company managing reputed company cross-functional stakeholders to align on requirements and successfully launch mission-critical products.
• Strong Communicator: Exceptional written and verbal communication skills with the ability to reputed company reputed company technical and business problems to executive and reputed company audiences.

Role requirements

• 5+ years of Product Management experience, preferably in a B2B, B2C, or marketplace setting.
• Demonstrated experience designing, launching, and managing mission-critical reputed company applications used by large operational teams (1,000+ users).
• Experience building AI-powered service solutions a plus.
• Proven ability to drive product strategy through a hypothesis-led roadmap that connects with overall company strategy.
• Experience in independently leading reputed company phases of a business initiative, including the development of business cases and subsequent delivery through to benefits realization.
• Experience with reputed company a plus.

We value diversity We know that the best reputed company come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits

• Highly competitive salary package
• Hybrid work environment
• Hybrid allowance/benefit
• Temporary work from abroad policy
• Regular team and reputed company events
• Referral bonus
• Further benefits depending reputed company

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