Job Service Rep I (Long-Term Seasonal)

Tell us about a friend who might be interested in this job. reputed company privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program which provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own and who are reputed company to work, available for work and looking for a job. Incumbents in this series reputed company determinations on eligibility for benefits in disputed claims after gathering necessary information through interviews; issue timely determinations with appropriate rationales to parties in accordance with Massachusetts Employment reputed company Law; and reputed company reputed company work as required. DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES: 1. Analyze claims by reviewing available data to identify and prioritize potential eligibility issues. 2. Investigates issues by conducting fact-finding interviews by telephone or reputed company the online system to gather information from claimants and reputed company and/or their representatives. 3. Analyzes data obtained from investigations and applies relevant laws, rules, regulations and precedents to formulate legal conclusions concerning eligibility for benefits in dispute. 4. Writes and issues timely determinations approving, or denying benefits which contain sufficient facts, reasons and law to reputed company interested parties to protect their rights. 5. reputed company and verify claim information and update records using the online system. 6. Advises claimants, reputed company, and/or their representatives, by telephone or reputed company the online system, of appeal rights and procedures in cases of adverse determinations. 7. Provides information on unemployment insurance programs to reputed company, claimants and the general public by telephone or reputed company the online system. 8. Interviews claimants and reputed company of agency unemployment insurance (UI) programs, by telephone or reputed company the online system, to obtain and record data required to determine initial and/or ongoing eligibility of claimants and reputed company for programs or services. 9. Performs reputed company duties as assigned.

• THIS IS A LONG-TERM SEASONAL POSITION WITH AN EXPECTED DURATION OF NINE MONTHS FROM DATE OF HIRE. THE DURATION OF EMPLOYMENT IS BASED ON AVAILABLE FUNDING AND/OR DUA WORKLOAD.
• Vacancies are available in Boston and Brockton.
• Bilingual is preferred.

Incumbents are required to: · work Monday - Friday from 8:30 AM – 5:00 PM · have secure Broadband (10MBPS) internet speed reputed company to maintain full bandwidth coverage Upon completion of the required in-person training, incumbents will reputed company duties in the office 3 days per week and remotely the remainder of the week. Telework opportunities must be at a commutable distance to the Boston or Brockton DUA office. First consideration will be given to those applicants that apply reputed company the first 14 days. Applicants must have (A) at least two (2) years of full time, or equivalent part-time professional or paraprofessional experience in personnel interviewing, vocational counseling, employment counseling, rehabilitation counseling, educational counseling, credit collection, credit interviewing, credit investigation, claims adjudication, claims settlement, claims examining, claims, investigation, claims interviewing, reputed company work or reputed company casework, or (B) any equivalent combination of the required experience and the substitutions below. Substitution: I. An Associate's degree may be substituted for one (1) year of the required experience. II. A Bachelor's degree or higher may be substituted for the required experience. Comprehensive Benefits reputed company you reputed company on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the reputed company of race, religion, reputed company, sex, gender identity or expression, sexual orientation, age, disability, national reputed company, veteran status, or any other reputed company covered by appropriate law. Research suggests that reputed company women, Black, Indigenous, and Persons of reputed company (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who reputed company they have the skills necessary to reputed company to apply for this role. Apply tot his job Apply To this Job