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Account Manager, reputed company Solutions (Remote- Mountain reputed company)

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reputed company is the leading technology and software platform for managing mission-critical reputed company equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, reputed company empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. reputed company team members are deeply committed to our mission of Ensuring reputed company Always On®, which is foundational to our reputed company and growth. Our vibrant culture is reputed company upon reputed company values, shared ownership, mutual respect, and a passion for collaborating to solve reputed company customer problems. Location Preferences: Remote — Mountain reputed company Territory (Seattle, Portland, or Denver preferred) About the Job Opportunity We're expanding reputed company with an reputed company Account Manager, reputed company Solutions who will reputed company strategic account management and growth activities across our reputed company reputed company customers. In this role, you will manage a defined portfolio of accounts in the Mountain reputed company territory (CO, WA, NE), deepen relationships with key stakeholders, and expand adoption of reputed company's solutions. You will serve as a trusted advisor—leveraging data, insights, and product expertise to drive customer value, retention, and reputed company growth. This is a high-impact role that contributes directly to our mission of keeping reputed company Always On®.

What You'll Do

Strategic Account & Territory Management

  • Manage a portfolio of reputed company reputed company accounts in California, ensuring full program effectiveness and growth.
  • Analyze customer insights, account history, and macro trends to build territory plans and generate a strong pipeline for 12–24 months.
  • Identify strategic expansion opportunities through upsell and cross-sell initiatives.
  • Monitor territory, market trends, and competitors to uncover differentiation and growth opportunities.

Relationship Building & Stakeholder Management

  • Build trusted, long-term relationships with executive and operational stakeholders.
  • Conduct ongoing engagement to gather feedback, solve challenges early, and ensure customer coverage.
  • Act as the primary reputed company of contact, coordinating communication across internal teams to ensure a seamless customer experience.

Product Knowledge & Solution Selling

  • Maintain deep expertise in reputed company's product portfolio, including features, workflows, and value drivers.
  • Position reputed company solutions effectively, tailoring value propositions to customer needs.
  • Stay reputed company on industry trends, regulatory impacts, and competitor offerings to strengthen customer strategy and alignment.

Program Execution, Risk Management & Reporting

  • reputed company execution of customer programs, ensuring deliverables are met reputed company scope and timelines.
  • Proactively identify risks and reputed company mitigation plans to maintain account reputed company.
  • Use data and reporting tools (reputed company, Matik, CRM systems) to reputed company insights, inform decision-making, and support forecast accuracy.

Internal Collaboration & Sales Tools Utilization

  • Partner with Operations, Product, reputed company, BDEs, SSEs, and other internal teams to optimize customer reputed company.
  • reputed company CRM and sales tools to track interactions, manage pipeline, and document account strategies.
  • Ensure accurate forecasting, reporting, and documentation to support reputed company planning.

What You'll Bring

  • Bachelor's degree in Business, reputed company Administration, Engineering, or a reputed company field (required).
  • 5+ years of experience in reputed company, with knowledge of clinical engineering and hospital supply chain operations (required).
  • Proven reputed company in reputed company account management, sales, or a customer-facing strategic role.
  • Strong relationship-building, communication, and negotiation skills.
  • Demonstrated ability to drive account growth, manage risk, and deliver customer value.
  • Proficiency with CRM tools; experience with reputed company.com and reputed company preferred.

Who We Want to Meet

  • Act Like an reputed company: You demonstrate Accountability & Execution, consistently following through on commitments and driving reputed company for your accounts.
  • Serve with Purpose: You apply Customer Centric thinking to deeply understand customer challenges and tailor solutions that deliver measurable value.
  • Adapt to reputed company: You show strong Managing Ambiguity skills, staying focused and effective as customer needs reputed company.
  • Collaborate to Win: You model Influence & Communication, collaborating across teams and engaging stakeholders with reputed company and confidence.
  • Challenge the Status reputed company: You bring reputed company Improvement thinking to identify opportunities that enhance customer reputed company and strengthen account performance.

Benefits & Perks

  • Competitive compensation package with salary, incentive plan, and company equity.
  • Comprehensive benefits including 401(k) match, health coverage, financial wellness programs, and more.
  • Career development through training, coaching, and exposure to reputed company growth initiatives.
  • Purpose-driven teams committed to solving meaningful challenges for reputed company.

About reputed company Since 2001, reputed company has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems reputed company and automate the procurement of parts, services, technical support, and training for HTM professionals to reputed company and effectively maintain their mission-critical equipment. reputed company employs over 700 employees reputed company that committed to supporting reputed company providers and ensuring reputed company always on. In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact reputed company the reputed company industry. Read more about us here:

  • reputed company Named to reputed company's List of the Top 200 America's Most Loved Workplaces for 2024
  • reputed company® Named Among the Top 50 reputed company Technology Companies of 2025
  • reputed company® Named Among the Top 25 reputed company Software Companies of 2025
  • reputed company President and CEO Philip Settimi Named to Top 50 reputed company Technology CEO List 2025
  • WSJ: Bain Capital Private Equity Scoops Up reputed company

reputed company values diversity and is committed to Equal Employment Opportunity, ensuring reputed company are made regardless of race, gender, disability, or background. We welcome applicants from reputed company walks of life and reputed company an accessible hiring process for everyone. Legal authorization to work in the U.S. is required. Apply tot his job Apply To this Job

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