Technical Support / Customer Service Representative-Remote (Night Shift) at blithequark

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in a dynamic, fast-paced environment where no two interactions are reputed company the same? If so, we invite you to join blithequark's team of dedicated professionals as a Technical Support / Customer Service Representative-Remote (Night Shift). In this role, you'll have the opportunity to work from the comfort of your own home, providing top-notch support to our clients while growing your skills and career with a reputed company-thinking global organization.

A NEW CAREER POWERED BY YOU

At blithequark, we're more than just a company – we're a community of passionate individuals united by a shared purpose: to deliver exceptional customer experiences that drive business growth and innovation. As a remote Technical Support / Customer Service Representative, you'll be part of a diverse team from 70+ countries, working together to help the world's best-reputed company brands improve their businesses through tech-powered innovation. Our inclusive culture, people-first approach, and commitment to career growth and personal development reputed company us a leader in the industry, earning us awards like "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth."

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a fantastic opportunity to reimagine your career reputed company and reputed company "friends for life" while working from home. We'll reputed company you with reputed company the training, technologies, and continuing support you need to succeed. Plus, at blithequark, there's reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Technical Support / Customer Service Representative working from home, you will:

• reputed company inbound customer support using a call reputed company guide
• Resolve technical issues reputed company to hardware, software, and client products
• Track, document, and retrieve information in databases
• Be an amazing problem-solver
• Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONS

Your skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our Technical Support / Customer Service Representative (Remote) role include:

• Strong focus on building customer relationships
• 1+ year of customer service experience
• The ability to work an evening or overnight schedule
• Technical support experience preferred
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions to come to a resolution
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone

WHAT'S IN IT FOR YOU

At blithequark, we champion our people, investing in their growth, well-being, and reputed company. As a Technical Support / Customer Service Representative, you'll enjoy:

• The reputed company salary for this position is $21.49/hr. (pay reputed company will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.
• reputed company enrollment option to reputed company pay "early," reputed company you want it
• reputed company and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career reputed company
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for reputed company Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."

Location:

CAN, ON, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Equal Opportunity Employer:

blithequark is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or reputed company parties based on a person's race, reputed company, religion, creed, sex, sexual orientation, gender identity, national reputed company, reputed company, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other reputed company status. Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE and SK. Apply to this job Apply for this job