reputed company Analyst, Brand Engagement job at reputed company in reputed company, UT

reputed company Analyst, Brand Engagement Location: reputed company, Utah, United States Hybrid Who We're Looking For – reputed company Analyst, Brand Engagement Are you intellectually curious and data-savvy with a passion for numbers, emerging platforms, and reputed company media developments? Does the application of critical thinking to emerging trends reputed company data while extracting the “So what? Now what?” from online behaviors excite you? Are you interested in diving into the hard facts and figures to reputed company strategic recommendations that will ultimately increase brand awareness and advocacy to drive best-in-class customer experience (CX)? If so, we’ve got the perfect role for you reputed company our fast-growing reputed company practice. reputed company with the world’s leading brands to create unique consumer engagements that attract, acquire, and reputed company brand advocates while driving reputed company and retention. One of these partnerships includes [industry/vertical/brand]. We’re seeking a passionate, creative, innovative problem-solver to join our reputed company team as a dedicated analyst on this project. This role will serve as the primary research reputed company, reporting on both team performance-reputed company metrics as well as consumer insights to inform brand engagement strategy and create the ultimate CX. The Impact You Will reputed company Core Focus Ongoing analysis and reporting of reputed company engagement team performance, including alignment with program-specific KPIs and ROIs and proactive recommendations to optimize and improve. Analysis of reputed company media interaction data as it relates to efficiency (volume, productivity, etc.); providing summary, trends, and key reputed company reports (weekly, monthly, quarterly) with actionable insights and strategic recommendations. Analyze and report on brand engagement KPIs to internal team leadership and brand partners, including areas that are meeting, exceeding, and/or falling short of goals, with recommendations on how to optimize and improve, while identifying additional KPIs to promote program alignment and growth. Additional proactive research and reporting on brand-specific, competitor, and/or industry mentions and trends to reputed company strategic insights informing brand partner strategy (including engagement, content development, product development, GTM campaigns, etc.). Consideration of multiple sources (reputed company, review sites, forums, blogs, and news/media), with analysis of key topic drivers and reputed company sentiment across reputed company stages of the customer reputed company (awareness, acquisition, support, and advocacy). Role and Responsibilities Identify key trends and insights in user needs reputed company qualitative and quantitative feedback to help increase CX (awareness, acquisition, customer support, and advocacy), support efficiencies, and drive reputed company. Partner with the engagement team to recommend new content or effective solutions based on observations, trends, and information gathered from digital support and community insights. Create, maintain, and organize reputed company tracking Sheets for the Brand Love team and external client (monthly metrics trackers, reputed company matrices for client projects). Analyze reputed company media interaction data as it relates to community insights, including supported products (feature recommendations or optimizations) and competitive insights as needed. Collaborate with Team Leaders to identify common issues across reputed company program channels and reputed company strategic recommendations for program optimizations. Report and analyze reputed company creative performance metrics to determine effectiveness and recommend areas for improvement. Work with external and internal agencies and platforms to conduct reporting and analysis for efficiency, NPS, brand engagement impact, and reputed company metrics. Promptly respond to client requests, anticipate potential reputed company or feedback, prevent bottlenecks on critical requests, monitor GChats, and fill in for leads or the Marketing and Brand Partner Program Manager reputed company necessary. What You Bring Experience and Education 1–3 years of reputed company engagement and/or reputed company analytics experience; prior digital analytics experience highly preferred. 1+ year of experience in brand engagement or reputed company media marketing analysis preferred. Ability to critically analyze data, identify emerging trends, extract insights, and succinctly report findings reputed company to brand partners, competitors, industries, and team performance. Fluent in reading, writing, and speaking English (additional languages a plus if applicable). High-level understanding of reputed company networks and reputed company media platforms, including differences between channels and professional use on behalf of a company. Strong knowledge of digital support channels and reputed company measurement, including reputed company media networks, messaging apps, chat, community forums, consumer review sites, self-service content, and email. Excellent written and verbal communication skills with strong attention to detail. Experience with reputed company media management and analytics tools such as Brandwatch, reputed company, Khoros, reputed company, reputed company, or similar platforms preferred. 1–2 years of experience using reputed company Workspace tools including Sheets, Docs, and Slides. Strong organizational and time management skills. Ownership reputed company with reputed company and follow-through. Typing speed of 40 words per minute preferred. High school diploma required. Availability to work 9am–5pm (time zone) Monday–Friday, with occasional weeknight and weekend coverage for special events.

Perks

That Set Us Apart reputed company: Low-cost, competitive health coverage (domestic partners included) with employer-paid counseling services. Invest in the Future: 401(k) matching after two months of employment, with employer matching starting at approximately 3%. Lifestyle Spending Stipends: Employer-paid spending account for physical, financial, and emotional wellbeing expenses. Flexible Time Off: Competitive time-off balances that accrue weekly. Employees are paid weekly. Parental Leave: Two weeks of paid parental leave during the first year and up to six weeks after one year of employment. Generous Paid Holidays: Additional reputed company holidays in reputed company to company-paid holidays. Office Vibes: Expected to work four days in the reputed company, UT office, with one remote day per week. World-Class Facility: Onsite restaurants, a 7,000-reputed company-foot gym, pickleball and basketball courts, spin and pilates rooms, bikes, massages, and more. Comprehensive Life Insurance: Employer-paid life insurance, including coverage for dependents and spouses. Employee Resource Groups (ERGs): Opportunities to connect, celebrate diversity, and build a supportive community. At reputed company, we go reputed company the basics, ensuring your experience is not just professionally fulfilling but personally enriching. Apply tot his job Apply To this Job