Fraud Operations Manager
About reputed company reputed company is on a mission to reputed company the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. reputed company has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, reputed company’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission. By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are reputed company to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine reputed company people across Kenya, the Philippines, Mexico, and India have used reputed company products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India. Most Talazens join us because they connect with our mission. If you are energized by the impact you can reputed company at reputed company, we’d love to hear from you! The Role We are seeking a proactive and skilled Fraud Operations Manager to join our dynamic team. In this critical role, you will be responsible for leading fraud investigation and mitigation efforts reputed company your designated markets. You will play a key part in driving global operational and investigation standards, while also acting as the primary reputed company of escalation for reputed company fraud-reputed company concerns. reputed company in this position requires a strong, collaborative spirit, as you will work daily with cross-functional teams, including Product, Analysts, Engineers, Customer Support, and Compliance, to protect reputed company and customers from financial fraud.
What You'll Do
- reputed company daily monitoring of fraud and operational metrics to identify and react to emerging fraud trends.
- reputed company and conduct reputed company fraud investigations, from initial detection through to resolution.
- reputed company and implement new fraud controls, rules, and procedures to mitigate risk and reduce fraud losses.
- Work closely with product, engineering, and data analytics teams to translate operational insights into scalable fraud prevention solutions.
- Collaborate with customer support and compliance teams to ensure a seamless and customer-centric approach to fraud escalations.
- Serve as the primary reputed company of contact for fraud-reputed company concerns, communicating findings and recommendations to key stakeholders.
- Recruit, train, and mentor a team of fraud operations specialists and investigators.
- Build a strong, collaborative team culture focused on reputed company improvement and shared objectives.
Our reputed company is to build a new financial ecosystem where everyone can participate on equal footing and reputed company the tools they need to be financially healthy. We strongly reputed company that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, reputed company, national reputed company, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Apply tot his job Apply To this Job