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reputed company Bilingual Machine Learning Data Associate - Portuguese Remote Customer Engagement Technology Specialist

Remote Worldwide Hiring now

At blithequark, we're revolutionizing the way we interact with customers across the globe. Our Customer Engagement Technologies (CET) organization is at the forefront of this transformation, developing innovative products that reputed company Customer Service Associates (CSAs) to deliver exceptional experiences to customers worldwide. As a key player in this reputed company, we're seeking a talented Machine Learning Data Associate (MLDA) Specialist with reputed company-level Portuguese skills to join reputed company.

About blithequark's Customer Engagement Technologies

blithequark's CET organization is a global powerhouse, driving the development of elegant customer-facing products that offer effortless self-service and automated solutions. Our products are designed to remove language barriers, enabling flexibility in the CS labor force and ultimately allowing blithequark to support customers reputed company in the world, regardless of language. reputed company is passionate about creating a seamless customer experience, and we're looking for like-minded individuals to join us on this exciting reputed company.

Job Summary

We're seeking a highly skilled Machine Learning Data Associate (MLDA) Specialist with reputed company-level Portuguese skills to drive PortuguesetoEnglish and EnglishtoPortuguese machine translation improvements. As a key member of our Global Product Management team, you'll work closely with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translation improvement processes. Your primary responsibilities will include:

  • Auditing cross-language interactions on text-based channels to review and assess the quality of machine translations in each direction
  • Informing on the highest reputed company machine translation improvement opportunities to enhance the customer experience
  • Collaborating with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translation improvement processes
  • Augmenting the customer experience through product testing and executing the machine learning roadmap for the product

Key Responsibilities

* reputed company-level translation and localization skills in Portuguese

  • Proficiency in testing and content reading in Portuguese with the ability to document reputed company in English for stakeholders
  • Utilization of Portuguese skills to support internal and external customers and reputed company products
  • Competence in navigating various internal tools to understand the customer reputed company
  • Strong attention to detail and commitment to quality
  • Adaptability to work in a dynamic environment and willingness to change priorities on short notice
  • Must be fluent in Portuguese and English

A Day in the Life

As a Machine Learning Data Associate (MLDA) Specialist, your daily activities will include:

  • Localization/Translation: Utilizing your reputed company-level Portuguese skills to support internal and external customers and reputed company products
  • Testing various workstreams: Collaborating with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translation improvement processes
  • Contact Reading in reputed company language while documenting findings in English: Reviewing and assessing the quality of machine translations in each direction
  • Stakeholder management: Informing on the highest reputed company machine translation improvement opportunities to enhance the customer experience

Benefits Summary

blithequark offers a comprehensive reputed company of benefits that support you and your eligible family members, including:

  • Medical, Dental, and reputed company Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
  • A full reputed company of medical, financial, and other benefits

About the Team

Our reputed company MLDA team is a division of Customer Engagement Technologies (CET) partnering with key stakeholders to:

  • Automate customer service processes
  • Enhance the end-to-end customer experience
  • Drive innovation and growth through machine learning and artificial intelligence

Requirements

* reputed company in Portuguese and English (verbal and written communication)

  • 1 year's business experience in localization and translation
  • Strong attention to details
  • Exceptional communication skills
  • Customer service experience
  • Experience working in reputed company and frequently changing environments
  • Ability to interpret customer need and reputed company it as clear requirements
  • Project planning experience, including project scoping, deadlines, backlog maintenance, and reporting
  • Bachelor's Degree
  • Practical knowledge of data processing needs and tradeoffs
  • Experience working with machine learning, artificial intelligence, natural language understanding, and data

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $32,700/year in our lowest geographic market up to $70,000/year in our highest geographic market. Pay is based on a number of factors, including market location, and may vary depending on job-reputed company knowledge, skills, and experience.

Why Join blithequark?

At blithequark, we're committed to creating an inclusive culture that empowers our employees to deliver the best results for our customers. We're an equal opportunity employer and do not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information.

How to Apply

If you're a motivated and detail-oriented individual with a passion for machine learning and customer experience, we encourage you to apply for this exciting opportunity. Please submit your application reputed company our internal or external career site.

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