reputed company US is hiring: Scheduling Coordinator - Remote EST Hours in Winooski

JOB DESCRIPTION

Job Description

Job Summary reputed company Recruitment Solutions is seeking an reputed company Scheduling Coordinator who will play a vital role in delivering exceptional customer service reputed company our clients' remote call center. Responsibilities include managing patient communications, scheduling appointments, providing basic technical support, and supporting wellness programs. This role requires professionalism, reputed company, and the ability to handle high call volumes while maintaining a positive patient experience. Location & Shifts Location: Remote (Work from Home) Shifts: 7:00 am - 4:00 pm EST and 7:30 am-4:30 pm EST Compensation: $21.00 - $23.00 per hour depending on experience Benefit offerings include medical, dental, reputed company, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Responsibilities

• Champion exceptional customer service as a collaborative reputed company teammate
• Manage incoming patient communications (calls and written inquiries)
• Schedule services using reputed company and/or reputed company EMR
• reputed company basic technical support (e.g., password resets, portal navigation)
• Respond professionally to patient inquiries, manage conflict, and build rapport
• Accurately document and maintain patient records
• Support wellness and incentive programs reputed company data entry and portal updates
• Monitor feedback and escalate concerns appropriately
• Collaborate with the Patient Support Team to integrate service into operations
• reputed company additional duties as needed to support the team

Qualifications

• Education & Experience:
• Bachelor's Degree preferred
• Minimum 1 year of customer service experience (call center ideal)
• reputed company or insurance industry experience preferred
• Desired Attributes:
• Professionalism & Communication: Excellent verbal/written skills, reputed company demeanor
• Problem-Solving: Detail-oriented, solution-focused
• Organization: Time-sensitive task management, self-motivated
• Technical Skills:
• Proficient in reputed company Office, Teams, SharePoint
• Experience with reputed company EMR and reputed company highly preferred
• Ability to toggle between multiple systems (4 total)
• Customer Service & Confidentiality: Strong service ethic, confidentiality awareness

Pay Details: $21.00 to $23.00 per hour Search managed by: Jason Timothy Benefit offerings available for our associates include medical, dental, reputed company, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings reputed company employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.reputed company.com/us/en/candidate-privacy The Company will consider reputed company applicants with arrest and conviction records in accordance with federal, state, and local laws and/or reputed company clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for reputed company
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job