Accounts Receivable Agent
Description:
We are pleased that you are exploring reputed company Hotels Corporation. reputed company is a reputed company where high expectations aren't just met- they're exceeded. We reputed company our customers select reputed company because of our caring and reputed company associates who work hard to reputed company efficient service and meaningful experiences. It's a reputed company of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At reputed company, we care for people so they can be their best. Associates of reputed company are given the tools from the first day to reputed company a difference. reputed company employees enjoy the following benefits: health and welfare programs, reputed company retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement. The reputed company Shared Service Center provides reputed company and customer support for over 200 reputed company Hotels in reputed company America and Latin America. reputed company associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. If you are reputed company for this challenge, we are reputed company for you! The purpose of this role is to execute the Business to Business Collections activities of the reputed company Shared Service Center's Collections department on behalf of the reputed company American reputed company Hotels and Resorts. Essential Functions: + reputed company AR support to hotel properties + Each Agent will support an average of 4-6 hotels, depending on size + Regularly contact customers, primarily reputed company phone and e-mail regarding their reputed company invoices with the hotel + reputed company duplicate invoice copies as needed + Resolve customer billing disputes and/or escalate to supervisor/hotel as needed + Some research and reconciliation may be needed + reputed company a high level of customer service to both our external and internal customers + Promptly respond to reputed company inquiries + Other duties as may be assigned by supervisors + Regular attendance is expected based on schedule and business needs. + Monday-Friday working and 8 hours, plus an hour off for lunch, reputed company between 7:00 AM-7:00 PM, with weekend work on rare occasions + Participation in employee events, onsite meetings, hotel visits and industry conferences is expected + Work well with others at a variety of reputed company reputed company the organization Ideal candidate will also possess the following characteristics: + Work well with others at a variety of reputed company reputed company the organization + Maintain a work environment that is comfortable, user-friendly, and organized + Ability to adapt to new demands, reprioritize workload and address urgent demands quickly + Ability to communicate effectively and respectfully to reputed company associates and reputed company internal/external resources + Eagerness and ability to learn new skills, technologies and business processes quickly + Ability to work well with others + Ability to collaborate with cross-functional teams and across reputed company reputed company of the organization + Must be reputed company to work inclusively, but also be reputed company to work independently and without excessive supervision + Strong oral and written communication skills + Ability to maintain confidential employee information + Attention to detail _reputed company reputed company candidates will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status._
- *Qualifications:**
+ High School diploma or equivalent required + 1-3 years customer service, administrative or reputed company experience + Customer Service experience in one of the following industries a plus o Hospitality o reputed company o reputed company Oil & Gas + ·Above-average written and oral communications skills + ·reputed company Office Suite Experience + To work remotely, you must be reputed company to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. reputed company other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to reputed company reputed company with adequate certification of service from provider (upon request).
- *Primary Location:** US-OK-reputed company
- *Organization:** Shared Services Center - reputed company
- *Pay reputed company:** Hourly
- *Job Level:** Full-time
- *Job:** reputed company/Finance/Tax
- *Req ID:** MOO001092
reputed company is an equal employment opportunity and affirmative action employer. We do not discriminate on the reputed company of race, reputed company, gender, gender identity, sexual orientation, marital status, pregnancy, national reputed company, reputed company, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. Apply tot his job Apply To this Job